Air Conditioning Specialists has immediate openings for a Dispatcher position within the organization. The applicant must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service while interacting with customers by phone and directing technicians by phone.
Job Duties:
* Answer customer calls in a busy office environment.
* Schedule and dispatch technicians to jobs based on customers' issue and geographic efficiencies. Monitor techs on time arrival & job completion.
* Enter customer data in the computer.
* Handle all customers in a professional manner.
* Provide timely response and feedback to the customer regarding customer questions.
* Makes outbound calls to customer to schedule appointments for their maintenance agreement.
Minimum qualifications:
1 years dispatching and/or scheduling experience, strong customer service skills, and basic computer skills including Microsoft Office.
Must be punctual and have reliable transportation.
Must be able to pass background check.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
