Dispatcher Department/School: Transportation
Pay Information: Auxiliary Compensation Plan Supervised By: Supervisor of Transportation
FLSA: Non-Exempt Date Revised: January 2020
Primary Purpose:
Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls
and assign substitutes.
Minimum Qualifications (Experience/Education/Certification):
Clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements; 21 years of age or older; two years’ experience
as certified school bus driver.
Major Responsibilities:
Dispatch
1. Dispatch drivers and vehicles on a daily basis.
2. Monitor and respond to two-way radio communications.
3. Receive, record, and report driver and bus monitor absence calls.
4. Assign substitute drivers and monitors for morning and afternoon shifts as needed.
5. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
Other
6. Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.
7. Communicate effectively with others, including drivers, students, parents, staff, and community.
8. Serve as substitute bus driver, as needed, meeting or exceeding the expectations of a bus driver.
9. Follow Educator Code of Conduct & all policies, procedures, laws and State/Federal regulations.
10. Perform other duties as assigned.
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam
Excellent organizational, communication, and interpersonal skills
Supervisory Responsibilities:
None
Working Conditions (Mental Demands/Physical Demands/Environmental Demands):
Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school
bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing,
wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged
hours
Mental Demands: Maintain emotional control under stress
The foregoing statements are intended to describe the general nature and level of work being performed by employees assigned to this job title.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities required.
