Responsibilities:
- Manage overall operations of specific Service Team(s) including execution of contracts, emergency service, quoted work renewals, warranty and change requests.
- Manage sourcing, securing, and maintaining customer relationships within a specific district.
- Assist the Area Service Manager in the development of forecasts, cost-savings opportunities, and areas of risk and exposure. Assist the Area Service Manager in the creation, review, and validation of customer contracts and estimates.
- Assist the Area Service Manager in the assessment of department workforce needs and support the talent acquisition process of Service Technician position(s), including recruitment, candidate selection, and letters of offer.
- Conduct performance appraisals for assigned Service Technicians, in addition to recommending merit increase, promotions, training, and the facilitation of disciplinary action and dismissal.
- Demonstrate, adhere, and enforce all workplace safety policies including OSHA and any other applicable regulations or legislative requirements.
- Facilitate and support all branch-level safety processes, including prevention, investigation, reporting, training, and any corrective action plans.
- Support the customer billing and collection processes. Additional responsibilities as assigned.
Qualifications:
- High School Diploma
- 5+years of related experience and training; or equivalent combination of education and experience.
- Working knowledge of basic refrigeration and knowledge of commercial refrigeration and HVAC.
- Ability to successfully manage multiple, completing priorities/tasks in a fast-paced environment.
- Strong communication skills, verbal and written, required.
- Strong leadership and business acumen.
- Strong organizational, time management skills.
- Intermediate to advanced proficiency in Microsoft Office Suite.
- Flexibility to work outside normal working hours.
- Valid driver's license and safe driving record.
- Travel within region.
Job Type: Full-time
Pay: $78,360.00 - $85,437.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- On call
- Overtime
- Year round work
Experience:
- HVAC/R: 9 years (Required)
- HVAC: 9 years (Required)
License/Certification:
- EPA Type III (Required)
- Driver's License (Required)
Ability to Relocate:
- Atlanta, GA: Relocate before starting work (Required)
Work Location: On the road
