Mason Pro Services of Chandler, AZ is looking to hire a full-time Residential Sales Coordinator to facilitate an exceptional customer experience through involvement and action with the residential sales and installation process from start to finish.
ABOUT MASON PRO SERVICES
With our customer satisfaction focused heating, air conditioning, plumbing and electrical company, Mason Pro Services has been faithfully serving Maricopa County and Tucson since 1993. By employing only the most knowledgeable, professional, and highly trained technicians in the business, we are able to serve our commercial and residential clients and exceed their expectations. We pride ourselves on ensuring transparency with our customers - meaning no hidden costs or surprise fees.
We have built an incredible team through years of providing real career opportunities for motivated individuals. We love investing in our employees by providing on-going training to help them be successful in their careers. We are proud to offer an in-house training facility with a designated trainer to assist with all continuing education. As a family owned and operated company, we understand how important work-life balance is and we are pleased to host multiple company events every year for our employees and their families.
ABOUT THE POSITION
The Residential Sales Coordinatorwill be responsible for the following:
- Scheduling sales appointments
- Assisting sales personnel in closing jobs
- Ordering residential equipment
- Completing and / or verifying paperwork as it relates to the job / project.
- Maintain a positive, productive open line of communication between the customer, and all company department
- Act as a liaison between the customer and the company, making sure that customer needs are met.
- Some reporting and data maintenance is also required
QUALIFICATIONS
- 3 years minimum office experience.
- Knowledge of the HVAC industry is a PLUS
- Scheduling experience
- Advanced customer service skills
- Ability to multi-task
- Strong ability to communicate effectively in written format
- Exceptional attention to detail and ability to maintain records with the highest level of accuracy
- Computer skills including Excel, Word, and Adobe Acrobat
WORK SCHEDULE: This is a full-time position with a schedule of Monday through Friday.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Computer skills: 5 years (Required)
- scheduling: 3 years (Required)
- HVAC: 1 year (Preferred)
Work Location: In person
