American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 80 years. We are looking for someone energetic, with a great attitude and excellent customer service skills to join our 80+ year legacy as a Counter Sales Representative for our Mesa Branch.

This position is full-time, Monday through Saturday on a 4/10 schedule.

The Counter Sales Representative provides excellent customer service and HVAC solutions to ARS customers by meeting their needs to the best of their ability while demonstrating and maintaining a positive and friendly attitude.

Establishes a maintains a positive rapport with customers by using positive verbal communication and providing prompt and courteous service.
Conducts counter sales transactions, credit and cash goods for credit and complete warranty paperwork.
Sells equipment, tools, parts, accessories, materials, and supplies to dealers, contractors, service firms and industrial accounts.
Maintain, organize, and stock shelves. Maintain inventory control. Assist in organization of equipment and product displays. Ensure store area is kept sanitary and orderly.
Recommend and promote related ‘add-on’ items to customers.
Advise customers on substitution or modification of related items and products application information.
Provide accurate price points from Company computer database.
Receive and fill telephone and facsimile orders effectively.
Consistent and timely follow-up with customers and sales consultants with accurate quotes and product information.
Collaborate with outside sales consultants to provide timely feedback and notification of above average price quotes.
Assist customers with loading of merchandise and other needs. Effectively work together with fellow CSR’s to ensure continuity of customer service.
Prepare items for shipping, communicate accurate delivery information, and complete paperwork for warranties as directed by Company Warranty Department.
Attend branch meetings, technical training sessions and general Company meetings as requested.

What we are looking for:

Must be able to communicate well with others.
Ability to multi-task in fast paced environment.
Ability to prioritize tasks and demonstrate time management
Strong Organization skills
Demonstrated Excellence in verbal and written communication skills
Strong computer knowledge including MS Office applications.
Basic typing skills.
Ability to speak, read and write English
Basic math skills

Requirements:

A minimum of 2 years HVAC industry experience in a high-volume HVAC wholesale environment is highly preferred but not required
Previous experience in counter sales/customer service
Must be able to pass a pre-employment drug screen

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Vision insurance

Schedule:

10 hour shift

People with a criminal record are encouraged to apply

Experience:

HVAC/R: 2 years (Required)
Customer Service: 2 years (Preferred)

Ability to Relocate:

Mesa, AZ 85210: Relocate before starting work (Required)

Work Location: In person

American Refrigeration Supplies, Inc.

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HVAC Counter Sales