Job Overview
We are seeking a dedicated General Manager to oversee our restaurant operations. The ideal candidate will have a passion for the food industry, exceptional customer service skills, and a proven track record in team management.
Responsibilities
- Manage day-to-day operations of the restaurant
- Ensure high-quality food and service standards are met
- Interview, hire, and train staff members
- Oversee kitchen operations and food preparation
- Handle customer inquiries and issues promptly
- Implement strategies to maximize profitability
- Maintain inventory levels and control costs
- Uphold health and safety regulations
Qualifications
- Previous experience in a managerial role within the food industry
- Strong knowledge of fine dining or casual dining operations
- Excellent customer service and communication skills
- Ability to lead and motivate a team effectively
- Proficiency in bartending or culinary skills is a plus
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Application Question(s):
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
- One of your new employees often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving.
What would you do?
A. Have her role-play angry customer scenarios with a senior employee
B. Ask a senior employee to watch her performance and give her feedback
C. Instruct her to transfer angry customers to more experienced employees
D. Suggest that she review the training manual more thoroughly
E. Closely monitor her performance and intervene to take calls when needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- West Palm Beach, FL 33401 (Required)
Ability to Relocate:
- West Palm Beach, FL 33401: Relocate before starting work (Required)
Work Location: In person
