Web Content Administrator - (2403513)
Position Information
The Web Services team in the Communications division of TxDOT is looking for a web content administrator to join our award-winning team to help keep Texans across the state informed. You'll support the maintenance and administration of the content management system (CMS) and digital asset management system (DAM) used by the agency. As a cross-functional team, you will work closely with other web administrators, content authors, UX designers, developers, and analytics/data experts to translate user and business needs into innovative solutions. We're looking for a web content administrator that can provide exceptional customer service to users across the agency and offer administrative support to the team. We're looking for someone that excels at identifying opportunities, proactively resolving issues, communicating, and collaborating with cross-functional staff to continually improve user experiences. Our team is passionate about the work we do for the agency and the public, which means the right candidate will be motivated to learn from others, ask insightful questions, pay attention to the details, receive and provide feedback, and advance work independently. Even if you may not meet 100% of all requirements, if you are passionate about innovating in a CMS, working with highly skilled team members, continually learning, manage content and delivering high-caliber results, we would love to hear from you!
Minimum Salary: 55,000.00
Maximum Salary: 75,000.00
Pay Basis: Yearly
FLSA Status: Nonexempt
Work Locations: Stassney Hq - Main 6230 East Stassney Lane Austin 78744
Travel: No
Shift: Day Job
Shift Details: 40
Location Flexibility: Hybrid
Location Flexibility Details: Up to 3 days telework after an initial onboarding period.
Benefits and Perks
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
- Retirement Plans
- Alternative and/or Flexible Work Schedules
- Paid Leave and Holidays
- Health Premiums paid at 100% for Full-Time Employees
- On-the-Job Training
- Tuition Assistance Program
- Holistic Wellness Program with Leave Incentives
- Career Development and Advancement Opportunities
- Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Position Description
The role will focus primarily on the administration of content on TxDOT.gov through our content management system. This includes supporting content authors as they update the website, managing the digital asset manager to ensure standards are maintained, and collaborating with team members on content initiatives. The web content administrator will also support the administration of the content management system and the various workflows associated with its management. The ideal candidate would be a someone who has experience working within a CMS, is enthusiastic about web content, can manage multiple projects and is interested in growing their skillset. Our team works on a variety of projects and tasks collaboratively, which means that some days you'll be answering tickets and working directly with authors, and other days, you may be in a meeting discussing a proposed update and working with the team to identify possible solutions. The first month of the job will be focused on learning our systems and acquainting yourself with the team and the agency. This role reports to the Web Services Branch Manager and works under general supervision with moderate latitude for the use of initiative and independent judgment. Employees at this level may assist other staff in performing work of greater complexity.
Essential Duties:
- Assists in maintaining day-to-day operation and maintenance of websites
- Operates content management system software to update web site content by revising existing pages or creating new ones
- Collaborates with website UX/UI designers and other stakeholders to prioritize content and website interactions UX interviews and website analytics
- Implements file naming standards and content organization for the digital asset management system and AEM CMS based on SEO and information architecture best practices.
- Trains district and division staff to use the content management system (CMS) to maintain their content.
- Analyzes the layout of Internet and intranet pages for efficiency and effectiveness; prepares graphics, text, and tables; and determines the size and arrangements of illustrative material and copy.
- Coordinates and/or performs testing to ensure that websites are accessible and comply with state and federal laws; and compiles findings and prepares reports documenting results.
- Assists with maintaining publication deadlines; developing and reviewing queries and submissions
- Assists in monitoring district and division websites by analyzing web traffic regularly to make suggestions for improvements to web team.
- Coordinates with administrative, technical and professional personnel to research subject materials
- Audits agency websites to remediate insecure form URLs and unsafe cross-origin links
- Develops and oversees content migration strategies and work assignments
- Performs other job responsibilities as assigned.
Minimum Qualifications:
Education: Bachelor's Degree in a related discipline. Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications
Experience: 3 years of experience in web content related activities. (Experience can be satisfied by full time or prorated part time equivalent).
Competencies:
- Content management systems and content workflow
- Website development projects
- Policies and procedures used by the communications media
- Manage multiple projects
- Pays close attention to details
- Writing methodologies and strategies to develop and implement appropriate informational and educational materials
- Analyzing and organizing business and technical data
- Web analytics and metrics
- Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved
- Analyzing, organizing and communicating complex ideas and information clearly, concisely and effectively
- Communicating complex ideas and information clearly, concisely, and effectively
- Web design and use of applicable development tools for web structures
- Understand and apply basic HTML
- Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
- Embraces opportunities to learn and apply emerging technologies to enhance communications
Physical Requirements and Working Conditions:
- Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
- Sitting - prolonged periods of time
- Talking-expressing or exchanging ideas by spoken words
- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)
Job: Travel/Public Information
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Level: Non-Management
Job Posting: Sep 26, 2024, 2:53:01 PM Unposting Date: Oct 26, 2024, 11:59:00 PM
State Job Title/s: Information Specialist III State Job Code/s: 1832
Military Occupational Specialty (MOS)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
To view the MOS codes please click on link below and click on the appropriate occupational category.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Applicant Information
The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Please click this link to read the information for applicants: Additional Applicant Information
