Web Content Administrator - (2403513)

Position Information

The Web Services team in the Communications division of TxDOT is looking for a web content administrator to join our award-winning team to help keep Texans across the state informed. You'll support the maintenance and administration of the content management system (CMS) and digital asset management system (DAM) used by the agency. As a cross-functional team, you will work closely with other web administrators, content authors, UX designers, developers, and analytics/data experts to translate user and business needs into innovative solutions. We're looking for a web content administrator that can provide exceptional customer service to users across the agency and offer administrative support to the team. We're looking for someone that excels at identifying opportunities, proactively resolving issues, communicating, and collaborating with cross-functional staff to continually improve user experiences. Our team is passionate about the work we do for the agency and the public, which means the right candidate will be motivated to learn from others, ask insightful questions, pay attention to the details, receive and provide feedback, and advance work independently. Even if you may not meet 100% of all requirements, if you are passionate about innovating in a CMS, working with highly skilled team members, continually learning, manage content and delivering high-caliber results, we would love to hear from you!

Minimum Salary: 55,000.00 Maximum Salary: 75,000.00 Pay Basis: Yearly FLSA Status: Nonexempt Work Locations: Stassney Hq - Main 6230 East Stassney Lane Austin 78744

Travel: No Shift: Day Job Shift Details: 40 Location Flexibility: Hybrid Location Flexibility Details: Up to 3 days telework after an initial onboarding period.

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

The role will focus primarily on the administration of content on TxDOT.gov through our content management system. This includes supporting content authors as they update the website, managing the digital asset manager to ensure standards are maintained, and collaborating with team members on content initiatives. The web content administrator will also support the administration of the content management system and the various workflows associated with its management. The ideal candidate would be a someone who has experience working within a CMS, is enthusiastic about web content, can manage multiple projects and is interested in growing their skillset. Our team works on a variety of projects and tasks collaboratively, which means that some days you'll be answering tickets and working directly with authors, and other days, you may be in a meeting discussing a proposed update and working with the team to identify possible solutions. The first month of the job will be focused on learning our systems and acquainting yourself with the team and the agency. This role reports to the Web Services Branch Manager and works under general supervision with moderate latitude for the use of initiative and independent judgment. Employees at this level may assist other staff in performing work of greater complexity.

Essential Duties:

Assists in maintaining day-to-day operation and maintenance of websites
Operates content management system software to update web site content by revising existing pages or creating new ones
Collaborates with website UX/UI designers and other stakeholders to prioritize content and website interactions UX interviews and website analytics
Implements file naming standards and content organization for the digital asset management system and AEM CMS based on SEO and information architecture best practices.
Trains district and division staff to use the content management system (CMS) to maintain their content.
Analyzes the layout of Internet and intranet pages for efficiency and effectiveness; prepares graphics, text, and tables; and determines the size and arrangements of illustrative material and copy.
Coordinates and/or performs testing to ensure that websites are accessible and comply with state and federal laws; and compiles findings and prepares reports documenting results.
Assists with maintaining publication deadlines; developing and reviewing queries and submissions
Assists in monitoring district and division websites by analyzing web traffic regularly to make suggestions for improvements to web team.
Coordinates with administrative, technical and professional personnel to research subject materials
Audits agency websites to remediate insecure form URLs and unsafe cross-origin links
Develops and oversees content migration strategies and work assignments
Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: Bachelor's Degree in a related discipline. Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications

Experience: 3 years of experience in web content related activities. (Experience can be satisfied by full time or prorated part time equivalent).

Competencies:

Content management systems and content workflow
Website development projects
Policies and procedures used by the communications media
Manage multiple projects
Pays close attention to details
Writing methodologies and strategies to develop and implement appropriate informational and educational materials
Analyzing and organizing business and technical data
Web analytics and metrics
Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved
Analyzing, organizing and communicating complex ideas and information clearly, concisely and effectively
Communicating complex ideas and information clearly, concisely, and effectively
Web design and use of applicable development tools for web structures
Understand and apply basic HTML
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Embraces opportunities to learn and apply emerging technologies to enhance communications

Physical Requirements and Working Conditions:

Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
Sitting - prolonged periods of time
Talking-expressing or exchanging ideas by spoken words
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

Job: Travel/Public Information

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Non-Management

Job Posting: Sep 26, 2024, 2:53:01 PM Unposting Date: Oct 26, 2024, 11:59:00 PM

State Job Title/s: Information Specialist III State Job Code/s: 1832

Military Occupational Specialty (MOS)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Applicant Information

The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information

Texas Department of Transportation

New Jobs

Web Content Administrator