General Manager
Compensation: $100,000 plus commissions
Location: Orlando, FL
As the General Manager, you will be responsible for overseeing all aspects of the business, from driving operational excellence to delivering exceptional customer experiences and maximizing profitability. You'll be expected to recruit and coach team members, develop a business plan to achieve profitability goals, and monitor the financials/operations of the office. If you want to make a difference in people’s lives by creating opportunities to deliver best in class results, we encourage you to apply!
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Mission:
To provide opportunities for great people to deliver Best in Class results.
Our Values:
Deliver What You Promise
Respect The Individual
Strong team leading ability
Practice Continuous Improvement
Why The Team Needs You: The General Manager role is the critical role to live out our Mission of providing opportunities to great people!
Serving others in their time of need is not easy. You will need to build foundational relationships based on trust, actively listen, and find ways to contribute to the business. Our team puts emphasis into living our vision, mission, and values to be more than just a service provider –
Benefits
Medical, dental and vision plans available
Paid sick leave
Paid vacation time
Paid holidays
401k
Life insurance and more
Essential Duties/Responsibilities
Drive ambitious targets and goals!
Inspiring Team Leader!
Activities to support the above:
Lead in the recruitment, hiring, and onboarding process of A-Players.
Coach Team Members and drive team building events through our Leadership Development Program.
Schedule and conduct department and company meetings and weekly Goal Setting and Reviews (GS&R) events with team.
Coordinate and discuss financial/operational matters with finance personnel and team leads.
Develop a business plan to achieve profitability goals.
Expense budget maintenance.
Monitor bank lines of credit, cash flow, and A/R for overall bank relationship status.
Review job reports, WIP (work in progress), and customer relations with team for backlog/contracts signed but jobs not started/flow of WIP/quality control/customer complaints.
Discuss and review marketing plans and objectives with Business Development lead.
Attending company marketing and business development events to build relationships.
Participating in monthly GM meetings and team-building events.
Understand the Franchise Agreement and Operations Manuals.
Partner with lead sources and drive to agreed upon KPI’s.
Quickly resolve escalated customer service concerns.
Represent the company’s Vision, Mission, and Values!
Required Education and Experience
Bachelor’s Degree or multiple years’ experience in Construction Management, Business Management or related field
Five plus years’ experience in a management role
Experience with reading and interpreting financial statements.
Preferred Education and Experience
Experience in restoration or construction field
Experience in a Project Management and/or Estimator role
Sales experience
Leadership Development Trainings
IICRC certifications preferred
#INDR
Job Type: Full-time
Pay: $100,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- West Palm Beach, FL: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many year of management do you have specifically within the restoration industry?
- What is the annual dollar volume of the largest office/branch you have overseen?
Work Location: In person
