Kilgore Industries, one of the largest Mechanical, Electrical, and Plumbing subcontractors in the state of Texas is seeking an experienced Service Dispatcher to join our team in Round Rock. The successful candidate will be responsible for coordinating and dispatching service technicians to various job sites, ensuring timely and efficient completion of service calls.
PRIMARY DUTIES:
- Receive and prioritize service requests from customers
- Dispatch service technicians to job sites
- Monitor technician progress and provide updates to customers
- Ensure timely completion of service calls
- Maintain accurate records of service calls and technician schedules
- Communicate effectively with customers, technicians, and management
- Provide exceptional customer service
QUALIFICATIONS AND EXPERIENCE:
- High school diploma or equivalent
- Minimum of 2 years of experience as a dispatcher
- Excellent organizational and time management skills
- Service Trade experience is a HUGE plus!
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and dispatch software
- Ability to multitask and prioritize effectively
WE OFFER:
- Competitive pay
- Health benefits, including Medical, Dental, Vision, Life/ AD&D, STD, LTD, and supplemental life insurance
- Paid holidays and Paid time off
- 401K plan with company match
- Paid travel and per diem for out-of-area work
- Weekly direct deposited paychecks
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Regulated by the Texas Dept. of Licensing and Registration, P.O. Box 12157, Austin, TX. 78711, 1-800-803-9202” TACLA017666C/TECL26749
Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, Texas 78765 1-800-845-6584 M-37953
