What We Offer
- Generous PTO program
- 13 paid holidays plus floating holidays and paid volunteer day
- Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
- 401k with exceptional employer match
- Associate Apartment Discount
- Educational Assistance Program (tuition and certifications)
- Company-paid employee assistance, mental health and wellness programs
Responsibilities
- Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
- Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights, weekends and holidays.)
- Prepares vacant apartments to make rent ready.
- Performs preventative maintenance work.
- Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
- Interacts directly with residents.
- Delegates service requests to Service Technician and Property Monitors.
- Maintains logbooks and databases; enters service requests and status updates into database.
- Plans daily activities (includes checking on work orders, prioritizing requests and completing administrative paperwork).
- Selects external contractors and monitors their work performance.
- Supports the General Manager in meeting budget responsibilities.
- Manages property inspections – life safety, pool, elevators, lighting etc.
- Follows and promotes company policies and procedures.
- Must make Customer Service a priority.
- If the property does not have a housekeeper or property monitor light cleaning duties will be required, such as cleaning models, club house, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
- Maintain (clean, orderly, and working in conditions) all amenity areas (pools, compactors, weight rooms, parking decks, etc.)
- Helps support property rehabilitation (improvement) process.
- Completes all QA inspections on new construction properties. (Interior, exterior)
- Helps evaluate all Service Technician, and Property Monitors. (Quarterly and yearly).
Customer Service Responsibilities
- A complete clean and neat uniform must be worn when working on any Company property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy.
- Communicate with residents and prospects in a manner consistent with company’s standards.
- Read and/or listen to resident requests/complaints.
- Receive resident complaints in a calm, open and professional manner.
- Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
- Deliver newsletters, correspondence, etc. to residents' apartment.
- Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.
Requirements
- 3 years maintenance experience (apartment maintenance experience preferred)
- 1-2 years maintenance supervisory experience
- Troubleshooting and problem-solving skills.
- Budget or basic business finance helpful.
- Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
- Valid driver's license (free from major moving violations) and dependable transportation.
- Must be able to use various hand tools and test equipment.
- Must be able to bend, stoop, and kneel for extended periods of time.
- Must be able to push and pull up to 300 pounds on wheels.
- Must be able to lift up to 50 pounds.
- Must be able to climb ladders of up to 40 feet in height.
- Must be able to use a hand-truck and/or operate company vehicles.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- Maintenance: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Tampa, FL 33682 (Required)
Ability to Relocate:
- Tampa, FL 33682: Relocate before starting work (Required)
Work Location: In person
