Are you a seasoned body shop professional with expertise in both production and sales? Do you have experience managing DRP accounts, fleet customers, and retail clients? We are located in Akron, OH, is hiring a Body Shop Manager to lead our operations and drive our success in the automotive collision repair industry.
About Us:
We are a premier collision repair center in Akron, OH, known for our exceptional service and commitment to quality. We specialize in serving DRP (Direct Repair Program) partners, fleet customers, and retail clients with precision and professionalism.
Position Overview:
We are seeking a Body Shop Manager who can balance production efficiency with strategic sales growth. The ideal candidate will have a proven track record in body shop operations, strong leadership skills, and a deep understanding of the automotive repair business.
Key Responsibilities:
- Manage daily body shop operations, ensuring efficient production workflows and high-quality repair outcomes.
- Build and maintain relationships with DRP insurance partners, fleet accounts, and retail customers.
- Drive sales growth through proactive customer engagement and strategic business development.
- Monitor and optimize key performance indicators (KPIs), including cycle times, customer satisfaction, and profitability.
- Lead and motivate a team of technicians and staff to achieve operational excellence.
- Oversee the claims process, ensuring seamless coordination between customers, insurance partners, and the repair team.
- Ensure compliance with industry regulations, safety protocols, and company standards.
Qualifications:
- Extensive experience in body shop management, with expertise in production and sales.
- Knowledge of DRP programs, fleet account management, and retail customer service.
- Strong leadership and team management skills.
- Proficiency in collision repair management software and tools.
- Excellent communication and problem-solving abilities.
- Familiarity with industry regulations and safety standards.
- High school diploma or equivalent required; advanced certifications in automotive repair or management are a plus.
Why Work With Us?
- Competitive salary with performance-based incentives.
- Opportunities for career growth and professional development.
- A supportive and collaborative team environment.
- The chance to be part of a trusted and growing company in the collision repair industry.
We is committed to providing a workplace where everyone is valued and respected. We are proud to be an Equal Opportunity Employer.
Boost your career with us – apply today!
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
Experience:
- Auto body repair: 3 years (Required)
Ability to Commute:
- Cleveland, OH 44195 (Required)
Ability to Relocate:
- Cleveland, OH 44195: Relocate before starting work (Required)
Work Location: In person
