Customer Service Representative

The HT Group • Full-time • Austin, TX, US • $18 - $22 / hour • 2m ago

*Job Overview*

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.

*Responsibilities*

- Engage with customers via phone, email, and chat to provide assistance

- Process orders, returns, and exchanges accurately and efficiently

- Handle customer inquiries and resolve issues promptly

- Conduct outbound calls to follow up on customer requests or issues

- Perform data entry tasks to update customer information in the database

- Collaborate with the sales team to support customer needs

*Skills*

- Excellent communication skills in English and Spanish preferred

- Strong client services orientation with a focus on customer satisfaction

- Ability to handle cash transactions accurately

- Proficient in data entry and using CRM systems

- Experience in outbound calling and customer support is a plus

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Ability to Commute:

Austin, TX (Required)

Work Location: In person

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Customer Service Trainee

NSI Telecommunications, Inc. • Full-time • Pflugerville, TX, US • $44.98k - $51k / year • 1w ago

Customer Service Office

1w ago

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