*Job Overview*
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.
*Responsibilities*
- Engage with customers via phone, email, and chat to provide assistance
- Process orders, returns, and exchanges accurately and efficiently
- Handle customer inquiries and resolve issues promptly
- Conduct outbound calls to follow up on customer requests or issues
- Perform data entry tasks to update customer information in the database
- Collaborate with the sales team to support customer needs
*Skills*
- Excellent communication skills in English and Spanish preferred
- Strong client services orientation with a focus on customer satisfaction
- Ability to handle cash transactions accurately
- Proficient in data entry and using CRM systems
- Experience in outbound calling and customer support is a plus
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Commute:
Work Location: In person
