Property Services Manager

Sea-Dar Construction • Full-time • Boston, MA, US • 2m ago

Job Purpose

Boston Property Services Division, Property & Custom Project Management: The purpose of this role is to deliver exceptional service to luxury residential clients. High level interpersonal skills are required for internal and external communication. Utilization of building knowledge to renovate and maintain custom homes. Facilitate growth of the Boston client base by leveraging a network of subcontractors, suppliers and industry professionals.

Opportunity for Advancement: Applicants looking to take the next step in their career are encouraged to apply.

Responsibilities Summary

· The Manager’s role is one of leadership, negotiation, and facilitation.

· Depending on the project, property and challenges the manager may be responsible for various scopes of work including: Diagnosis and resolution of complex building issues, design/build renovations and repairs.

· Management & Reporting of project financials.

· Estimation of residential construction work, primarily renovations and multi-faceted repairs.

· Daily client and design professional interaction.

· High level communication with internal office staff and field staff.

· Oversite and direction of residential luxury construction.

Reporting Relationships

· This role will work under the direct guidance of a department’s senior and executive management

Results + Attributes:

· Superior time management and organizational skills

· Exhibits judgement to know when to appropriately escalate issues up the chain of command.

· Excellent problem-solving skills and the ability to act confidently and decisively.

· A strong sense of urgency and initiative, and the ability to quickly study and react to complex issues and resolve conflict effectively in a firm but fair manner.

· Desired knowledge in the technical fields of HVAC, electrical, plumbing, carpentry, drywall assemblies, high end finishes, millwork, appliances and exterior envelope.

· Sense of resourcefulness when approaching troubleshooting efforts, proactive measures taken whenever possible.

· Conduct & monitor preventative maintenance on trades and systems.

· Strong technical skills when identifying and diagnosing client reported issues.

· Ensure that policies and procedures as well as safety and compliance expectations are met.

· Attention to detail.

· Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.

· Capable of dealing with ambiguity and tight work oversight.

Relationship Management: Develop critical relationships.

· Build and strengthen rapport with clients at an appropriate level while reinforcing Sea-Dar’s commitment to continuously addressing their needs and interests.

· Work collaboratively with outside parties (I.e. the design team, etc.) to accomplish client goals.

· Demonstrate effective relationship building within the project team and throughout Sea-Dar. Keep team members informed and active in decision-making.

· Promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team at all times.

Required Technical Knowledge, Experience & Physical Demands

o Technical Knowledge & Experience – These are preferred but not required.

o A Bachelor's degree in a construction related field AND/OR

o Ten or more years of construction and maintenance experience.

o Strong computer and mobile application knowledge.