Pinnacle Hotel Management is looking for a General Manager to lead the team at THE CELESTE HOTEL, ORLANDO, A TRIBUTE PORTFOLIO HOTEL. The candidate MUST have recent General Manager experience, at a full service or boutique hotel and have experience with both Food & Beverage as well as Rooms Operations.
Responsibilities
- Drive revenue and analyze profit and loss statements with the assistance of the Executive Committee & Revenue Management
- Manage Employee, Peer & Guest Relations
- Ensure proper selection, training, motivation and counseling of all Employees.
- Ensure professional, positive employee attitude and attentiveness.
- Meet with and solicit comments from Guests and Employees on a regular basis, to determine their perception of Property performance. Respond to all Guest complaints and satisfaction surveys. Track deficiencies and ensure no adverse trends are apparent.
- Develop and maintain rapport with competitor hotels, City Convention and Visitors Bureau (CVB), Chamber of Commerce, lead sources, clients etc.
Qualifications
- Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Management and Customer Service experience Strong administrative skills
- Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing The Celeste Hotel in alignment with its values.
- Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills.
If you are ready to take on this exciting opportunity as our General Manager, we encourage you to apply and join our dynamic team!
Job Type: Full-time
Pay: $120,000.00 - $180,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Hotel management: 4 years (Required)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Orlando, FL 32826 (Required)
Ability to Relocate:
- Orlando, FL 32826: Relocate before starting work (Required)
Work Location: In person
