Position Summary
Are you ready to take on a leadership role in a rapidly expanding industry? We are seeking visionary leaders who are eager to grow with a well-established company. Join a team of dedicated individuals who come to work every day with a smile, driven by the desire to serve both our valued customers and our hardworking team members.
As the General Manager (GM), you will be at the forefront of operations, ensuring that the company consistently exceeds industry standards in workplace safety, exceptional customer care, superior service quality, and efficient operations. You will play a pivotal role in building and sustaining a diverse team of talented individuals who share a commitment to excellence.
Our Company
We are a well-established car wash company with multiple locations and ambitious growth plans. Our success is built on passionate, enthusiastic, and smart individuals who deliver a world-class experience to customers every day.
Responsibilities
- Build and sustain a diverse team of talented individuals who uphold our values of a safe work environment, exceptional customer care, superior service standards, and efficient operations.
- Monitor controllable expenses to ensure financial targets are met or exceeded.
- Observe operations, analyze reports, and conduct audits to ensure all activities align with company policies and procedures.
- Review and monitor sales performance to identify trends, develop improvement plans, and implement best practices.
- Use data-driven insights to optimize operations, enhance customer experiences, and drive business performance.
- Provide leadership and direction, ensuring team members understand their responsibilities and align with company goals.
- Spend the majority of time coaching, mentoring, and leading the team.
- Maintain full knowledge of all equipment and facility operations, ensuring functionality and adherence to standards.
- Execute preventive maintenance schedules while managing costs effectively.
- Develop and maintain strong relationships with vendors and external partners.
- Oversee payroll and scheduling, ensuring labor use is efficient and aligned with business needs.
- Ensure the facility, signage, and equipment remain visually appealing and operational.
- Collaborate with leadership to regularly assess opportunities, identify strengths and weaknesses, and address potential challenges.
- Work cross-functionally with departments such as Finance, Training, and Operations to drive growth and efficiency.
Qualifications
- Bachelor’s degree preferred, ideally in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in a high-volume service industry (QSR, restaurant, hospitality, or retail).
- Strong financial acumen with a proven ability to manage budgets and operational costs effectively.
- Demonstrated success in team leadership, employee engagement, and performance management.
- Ability to communicate effectively, provide clear expectations, and drive accountability while fostering a positive culture.
- Proficiency in Google Workspace and Microsoft Office.
- Exceptional problem-solving skills with a data-driven, results-oriented approach.
- Availability to work a flexible schedule, including weekends and holidays as needed.
- Ability to stand for extended periods, bend/kneel repeatedly, and lift/carry up to 50 lbs.
Who We Want to Meet
We are looking for a self-starter who takes initiative, thrives in a fast-paced environment, and is excited about growing the business. The ideal candidate understands the importance of building and maintaining a strong culture, isn’t afraid to hold people accountable, and knows how to lead by example.
You’re someone who:
- Is passionate about leadership and team development, always looking for ways to mentor and uplift those around you.
- Understands that a great customer experience starts with a great team and is committed to fostering a positive, high-performing workplace.
- Has a results-driven mindset, using data and observations to make informed decisions that drive growth and efficiency.
- Is hands-on and detail-oriented, never hesitating to jump in and work alongside your team to ensure excellence in every aspect of the operation.
- Has the confidence to set high standards and hold team members accountable while providing guidance and support.
- Can think strategically and execute plans effectively, balancing short-term operational needs with long-term business goals.
- Loves solving challenges and continuously seeks opportunities to optimize processes, improve service, and elevate performance.
If you’re someone who thrives in a leadership role, takes ownership, and is eager to make a meaningful impact, we’d love to meet you!
We Offer
- Competitive compensation: salary and performance-based bonuses.
- Career growth opportunities within a rapidly expanding company.
- Comprehensive medical, dental, and vision insurance.
- Paid time off and holiday benefits.
- A collaborative and dynamic work environment with a strong company culture.
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- Every weekend
- Monday to Friday
Experience:
- Hospitality: 1 year (Preferred)
- Management: 3 years (Required)
Ability to Relocate:
- Orlando, FL 32817: Relocate before starting work (Required)
Work Location: In person
