WHO IS ELME
ELME COMMUNITIES, publicly traded on the NYSE under the symbol ELME , owns approximately 9,500 residential apartment homes in the Washington, DC metro and the Southeast. ELME also owns and operates approximately 300,000 square feet of commercial space in the Washington, DC metro region. We are focused on providing quality housing to under-served, middle-income renters in submarkets poised for strong, sustained demand. With a proven track record in residential repositioning, we are utilizing the experience and research from the Washington, DC metro region to continue to grow as we geographically diversify into Southeastern markets. We are targeting the deepest demand segments in submarkets with the greatest probability of rent growth outperformance and tailoring our specific investment strategy to best create value.
WHY WORK FOR ELME COMMUNITIES?
Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that everyone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, and a well-maintained community. With a focus on middle-income renters, and as part of this experience, compassionate customer service, respectful communication, timely, quality repairs, and swift, empathetic follow-through are at the heart of our customer journey. If this resonates with you, you might be a great addition to our growing team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist Community Management with the recruiting, hiring, training and development of service team members with a particular focus on service managers.
- Ensure consistent implementation of policies and procedures for maintenance best practices with a focus on creating a culture of safety by educating employees on safety standards.
- Provide hands-on support for service team members in solving complex operational and mechanical problems and handling emergency situations.
- Track key performance indicators and maintenance costs by community, hold teams accountable for results and develop insights on ways to improve productivity and reduce costs.
- Manage the execution of mechanical, plumbing, and unit turnover-related capital projects with community management teams to ensure delivery on time and on budget.
- Perform site inspections to ensure compliance with Elme standards and best practices. Review all building mechanical systems and environmental programs to ensure compliance with preventative maintenance programs, Operations and Maintenance (O&M) programs and any Environmental, Social and Governance (ESG) programs.
- Participate in budgeting and forecasting, making recommendations on maintenance priorities including partnering with the construction team to create 10-year capital plans for assets.
SUPERVISORY RESPONSIBILITIES
This position supports service managers and the maintenance teams at all communities within the assigned portfolio.
EDUCATION AND/OR EXPERIENCE
- 7+ years of experience in multifamily maintenance operations with progressive leadership responsibility with at least 5 years of experience at the manager level.
- Preference for experience in managing assets of different vintages including Class B assets.
- Undergraduate degree in Engineering or related field preferred.
- Knowledge of MS Office (Excel and Word) required, as well as previous experience with industry specific management software, such as Yardi.
OTHER SKILLS
Communication Skills:
Excellent oral and written communication skills.
Financial Skills:
Strong financial skills required as the position has oversight of project reporting, accruals and other accounting processes related to maintenance and construction operations.
Technical Skills:
Well versed in all phases of HVAC and mechanical systems (boilers, chillers, cooling towers) and strong knowledge of preventive maintenance, elevator maintenance and life safety systems. Knowledge of Fair Housing Laws and OSHA standards.
Other:
Ability to take initiative, solve problems and partner with leaders in other departments to cross-functionally drive improvement and growth.
CERTIFICATES. LICENSES, REGISTRATIONS
Universal EPA / CFC Certifications.
The annual salary range for this role is $90,000-$125,000 (subject to experience)
Additional Compensation: In addition to the base salary, this role may be eligible to participate in our monthly and annual bonus programs, which may include leasing commissions, renewal bonuses, and spot awards.
TEAM MEMBER BENEFITS:
Elme Communities is excited to offer full-time team members a suite of benefits designed to support you both in and out of the office. Here's what you can expect:
- 401(k) Matching: Plan for your future with our generous 401(k) matching program.
- Dental Insurance: Keep your smile bright with our comprehensive dental coverage.
- Health Insurance: Choose from 3 plan options to find the perfect fit for your healthcare needs.
- Life Insurance: Gain peace of mind for you and your loved ones with our company-paid life insurance policy.
- Disability Insurance: We've got you covered with both short-term and long-term disability insurance.
- Paid Time Off: Recharge and relax with our paid time off policy.
- Paid Holidays: Celebrate life's moments with paid time off on holidays.
- Pet Insurance: Because we know your furry friends are family too!
- Rent Discount: Enjoy a 30% discount on rent at any of our communities to make your living situation more affordable and stress-free.
Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.
