Join the ISS Team today!!!
ABOUT US : ISS Mechanical is a family owned and operated local mechanical contractor with the mindset that we are here to build futures together. We have been in business for 18+ years and have a strong client base in the area. Our strong culture of teamwork, honesty, and consistently delivering a high level of service to our clients is a top priority.
The position:
ISS Mechanical is currently seeking a Service Coordinator. If you have experience and enjoy giving the highest level of customer service to clients, you may have found the right job. Starting a new position can be stressful, however, ISS is the place to be. Checkout the following details to see if they match with your career goals and desires.
Responsibilities of the Service Coordinator includes:
- Answering incoming phone calls and provided superior client service.
- Managing and assigning tickets in FreshDesks to support client communication and efficiency internally.
- Responding to techs via Vital SMS (texting) to ensure our technicians are supported in a timely manner.
- Issuing & reconciling purchase orders in our accounting system.
- Assisting with departmental communication to technicians, clients, vendors, and subcontractors.
The entire ISS team works hard to provide the best client service while providing an ideal work environment. We are not perfect, but we work hard daily to improve and excel as a leader in the HVAC industry throughout Central Florida.
Desired Skills:
- Strong communication skills (verbal and written.)
- Microsoft Office experience (especially Outlook, Excel, Word.)
- Ability to handle multiple things at once
- Strong organizational skills
- Work well in face-paced environment
- 3-5 years of experience (required)
We offer:
- Competitive pay
- Medical, Dental and Vision Care
- Short term & Long term disability insurance paid
- 401(k) Plan with Company Match
- Paid Vacation
Work Location: In person
Please submit your resume and click (or copy and paste) the link to apply:
https://issmech.bamboohr.com/careers/71
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Service Coordinator: 3 years (Required)
Shift availability:
Ability to Relocate:
- Tampa, FL 33646: Relocate before starting work (Required)
Work Location: In person
