HVAC Service Supervisor

AllTech Services, Inc. • Full-time • Sterling, VA, US • $75k - $120k / year • 2m ago

Why Work With Us?

Voted Best Contractor to Work for in the Eastern Region by HVAC and Plumbing Magazine!
Recognized as the Best Workplace in Virginia by Inc. 5000 Magazine!

About Us: AllTech Services, Inc. has been a cornerstone of Northern Virginia’s HVAC and plumbing industry for over 20 years. With more than 29,000 five-star reviews, we pride ourselves on our reputation as the most successful, progressive family-owned business in the region. We are seeking a dedicated HVAC Service Supervisor to join our dynamic team full-time.

Why You’ll Love It Here: We believe in fostering a work environment where you’re valued, heard, and supported. Our leadership team is dedicated to your success, offering continuous training, career development, and opportunities for advancement.

What We Offer:

Weekly Pay via Direct Deposit
Generous PTO: 80 hours + 8 paid holidays (including your birthday and the day after Thanksgiving)
Wellness Plan: Unlimited free mental health sessions, 50 free chiropractic visits, and more
Health Insurance: Aetna with deductibles as low as $1K, company pays 80% of premiums
Dental & Vision Insurance: Including orthodontics and $100 toward eyewear
Life & AD&D Insurance: $25K policy, fully company-paid
Disability Insurance: Long-term, short-term, and accidental
401(k) Plans: Both Traditional and ROTH with a 4% employer match after one year
Employee Perks: Discounts on pet insurance, travel, dining, entertainment, and more
Headquarters Perks: Access to an on-site gym, gourmet kitchen, soft-serve ice cream machine, and massaging recliners
Fun Work Environment: Enjoy company parties, food trucks, team-building events, and more!

What We’re Looking For:

A True Leader: Someone who motivates, educates, inspires, and celebrates the team’s success
The ability to influence and guide team members and implement company goals
Analytical mindset: Ability to track progress and evaluate metrics using Service Titan
Experience managing all service department functions, including scheduling, coaching, and problem-solving
Customer Focus: Dedicated to maintaining high levels of customer satisfaction
A creative thinker who can develop strategies to maximize department revenue
Collaboration: Work closely with Sales, Installation, Warehouse, and Training Managers to achieve company goals
Ability to resolve customer issues and elevate the client experience

Your Responsibilities:

Support the Service Manager in day-to-day operations of the HVAC team
Assist in scheduling and dispatching technicians
Provide coaching and guidance to team members
Monitor performance metrics and generate reports
Collaborate with team members to resolve service issues and ensure customer satisfaction
Fieldwork: Assist technicians on-site as needed
Organize team meetings and manage technician training and development
Identify and implement service delivery improvements

Requirements

What You Need: