About Us:
At HVAC Service Corporation, a proud family-owned business, we believe in creating comfortable and welcoming environments for our customers. With deep roots in the community, our team is passionate about delivering exceptional service and ensuring that every home and business we work with enjoys the perfect climate. We foster a positive workplace where our employees feel valued and empowered, just like family.
Position Overview:
We are seeking an experienced and motivated HVAC Service Manager to oversee daily operations, manage a growing team of technicians, and ensure the department meets both service and financial goals. The ideal candidate will have strong leadership abilities, a deep understanding of commercial HVAC systems, and a proven track record of driving business growth through customer satisfaction and operational excellence.
Key Responsibilities:
- Drive Business Development: Enhance customer relationships, ensure satisfaction, and leverage advertising to grow the service department.
- Financial Management: Work closely with the president to meet and exceed departmental financial goals, ensuring profitability and growth.
- Team Leadership: Guide, mentor, and develop a team of technicians. Conduct performance reviews, address disciplinary matters, and provide constructive feedback during difficult conversations.
- Operational Excellence: Create and maintain efficient field processes, ensuring that technicians are performing their duties to the highest standards.
- Organizational Management: Stay on top of invoicing, scheduling, and maintaining records. Ensure all work is completed on time and invoiced accurately.
- Sales Growth: Drive sales by promoting preventative maintenance services to clients, identifying opportunities to enhance service agreements.
- Process Improvement: Implement continuous improvements in service delivery, ensuring customer satisfaction and operational efficiency.
Qualifications:
- Minimum of 5 years of field experience in commercial HVAC systems.
- Hands-on experience with boilers, chillers, RTU’s, AHU’s, and other commercial HVAC equipment.
- Proven ability to lead and manage a team, with experience in having difficult conversations and guiding team development.
- Strong organizational skills with the ability to stay on top of multiple tasks including invoicing, scheduling, and customer relations.
- Strong understanding of commercial HVAC repairs and installations.
- Experience driving business through preventive maintenance visits and service contracts.
- Ability to maintain and develop efficient processes across the team.
- Excellent communication and relationship-building skills to drive customer satisfaction and team cohesion.
- Valid driver’s license with a clean driving record.
Preferred Qualifications:
- Experience in sales and business development in the HVAC industry.
- Proficiency in using HVAC software and systems for scheduling, tracking, and invoicing.
- EPA certification and additional technical certifications in HVAC management are a plus.
Benefits:
- Competitive salary and benefits package (health insurance, 401k, and more)
- Opportunities for ongoing training and professional development.
- A supportive and inclusive team environment.
- Company-provided tools and equipment.
- Paid time off and flexible scheduling.
How to Apply:
If you are an experienced HVAC professional with a passion for leading teams and driving business success, we encourage you to apply. Please submit your resume and a cover letter to larnold@hvacservicecorp.com with “HVAC Service Manager” in the subject line.
Job Type: Full-time
Pay: $72,800.00 - $83,200.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Gastonia, NC 28054: Relocate before starting work (Required)
Work Location: In person
