Service Manager

Tribridge Residential LLC • Full-time • Gastonia, NC, US • $30 - $33 / hour • 2m ago

TriBridge Residential is seeking a highly skilled Maintenance Service Manager to join the Loray Mill Lofts team in Gastonia, NC.

The ideal candidate must be able to provide prompt, professional, and courteous service for all resident service requests and maintain all physical aspects of the community following the goals and objectives outlined in the approved business plan.

Responsibilities:

Communicate company philosophy, standards and expectations to Service associates
Continually inform company members of changes to policies, procedures, codes and guidelines and guide on implementing the changes
Establish on-call schedules for Maintenance associates, considering to holidays, weekends and vacation schedules
Keep the Community Manager informed of the status of all maintenance issues and offer solutions
Maintain accurate and adequate inventory in shop tools and supplies
Schedule, inspect and approve all contract work to ensure compliance with company policy
Assure all contractor's insurance is following company policy and that the three-bid process is utilized
Ensure compliance with the approved budget when making purchases and/or obtaining bids
Assist in the development and provide training, leadership, guidance and positive reinforcement for the maintenance staff

Requirements:

At least 2 years supervisory experience of at least 2 people
2-3 years of property management maintenance experience or related field
Must be HVAC certified
Own required tools
High School diploma; vocational/technical school and/or college considered a plus.
Good communication and reading skills, along with excellent organizational and customer service/satisfaction skills, are essential.
Ability to lift 50 pounds
Familiarity with the OSHA guidelines
Knowledge of electrical, plumbing, carpentry, lock key, swimming pool and spa management, boilers and chillers, budget control and projection, inventory control/purchasing, preventative maintenance control, renovations, developing job safety and health standards and PPE (Personal Protective Equipment Programs)
Ability to pass a pre-employment background check and drug screening

Required education: High school or equivalent

Required experience: