POSITION OBJECTIVE
Working as a member of a cross functional, self-directed work team of STW-3 Technicians to troubleshoot, repair and maintain equipment and systems throughout Case Western Reserve University buildings in accordance with blueprints, manuals, codes, and best practices. This is a Level 3 HVAC Technician role where HVAC skills will be used in solving backlog, complex HVAC problems, and triaging work between in-house and what needs to be elevated to go out to Contractors.
ESSENTIAL FUNCTIONS
1. Work with customer services and mechanical coordinators to recognize backlog in the zones pertaining to HVAC calls. Work with the zone HVAC techs to resolve backlog by either assisting in diagnosing and repairing, putting a team together, or self-performing more complex problems freeing the zone HVAC techs up to get other work done. (35%)
2. Work with the building automation corrective maintenance team to repair or replace control valves, actuators, damper motors, or other mechanical equipment when identified. (20%)
3. Work with the facilities engineer in implementing recommended changes to HVAC mechanical systems by working with the zone technicians or individually. (15%)
4. Independently diagnose and troubleshoot malfunctioning building mechanical systems. Assist zone staff when called upon to do so. Assist other STW-3 Techs on team. (15%)
NONESSENTIAL FUNCTIONS (Duties not restricted to those mentioned.)
1. Relay pertinent information to the mechanical coordinators on problems that will need to be sent out to a contractor. Assist in meeting with the contractor to review the job scope. (5%)
2. Accurately maintain associated records. Ensure that all HVAC techs record proper information into the work order system (e.g., locations, hours worked, billable account numbers, contact names and numbers, etc.) for use by the management team. (5%)
3. Relay pertinent information to the assistant director on performance issues in the field. (4%)
4. Transport and install equipment necessary for mechanical work throughout the university area. (1%)
5. Perform other duties as assigned. (<1%)
CONTACTS
Department: Frequent contact with department staff regarding workflow.
University: Regular contact with all members of university to exchange information and resolve issues.
External: Occasional contact with vendors and contractors to exchange pertinent information.
Students: Contact with students in work zone as it pertains to skilled trades¿ maintenance.
SUPERVISORY RESPONSIBILITY
This position has no direct supervision of staff employees.
QUALFICATIONS
Experience: 10 years of experience working in the HVAC or Mechanical field, preferably in an institutional, heavy industrial, or light commercial environment but residential experience is an acceptable alternate. Experience in more than one discipline is desirable, but not required.
High school education is required. Technical education or licensing is preferred from a credited vocational training program or completed apprenticeship working with a mechanical or HVAC contractor repairing or replacing equipment. Valid driver's license free of significant violations.
REQUIRED SKILLS
1. Must be able to read technical drawings but must also be sufficiently familiar with systems and equipment to diagnose problems without prints. Ability to interpret processes, flow charts and schematics.
2. Familiarity with the proper use of basic hand tools, power tools, meters, and safety equipment.
3. Must be able to work well both independently and as a member of a team.
4. Must be familiar with hazards typical to the institution (radioactivity, asbestos, chemicals, etc.) and related safety equipment and procedures. Training to be provided.
5. Technical proficiency in diagnosing and maintaining mechanical systems, equipment and controls is essential. Must be able to identify and repair problems without supervision.
6. Must have experience in computer automation controls systems and be able to use a laptop as a diagnostic tool in troubleshooting complex problems.
WORKING CONDITIONS
The employee can be directly exposed to the following hazards in the work environment: animals, moving machinery, blood borne pathogens, chemicals, commercial cleaning solvents and oils, confined space entry and / or restricted access, excessive noise, fumes, dust, pesticides or herbicides, radioactive materials, and repetitive motion. Personal protective equipment (gloves, hard hat, hearing protection, protective eyewear, safety shoes, and respiratory protection) is provided. Must be able to lift up to 100 lbs. Must be physically capable of reaching any area of facilities with tools and materials, including roofs, tunnels, and catwalks; this may involve frequent balance, frequent bending, stooping, stretching, crawling and climbing. Must be able to pass the required physical examination.
