Job Title: Electrician Apprentice
Department: Electrical
Reports to: Electrical Manager
Date: 7/29/19
FSLA Status: Non-exempt
Summary:
This position is responsible for installing and/or repairing needed electrical services to customers in their homes or businesses. They work with other team members to provide excellent customer services. The apprentice ALWAYS works under the supervision of a licensed electrician.
Perform and produce based on company core values.
Uncompromised Customer Service Unwavering Accountability
Contagious Positive Culture Collaborative
Utilize the Core Focus of Company Earning the right to be recommended
Core Roles & Responsibilities:
- Follow Nexstar process
- Electrical personal metrics
- Follow local codes
- Personal reviews
- LTO/STO conversion
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Strategic Work
- Assists and completes all general electrical in-home or business service calls under guidance of licensed electrician.
- Know how to establish customer rapport to sell the right products and services.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Participate actively in all training exercises, morning meetings, trade shows and retreats.
- Works with other team members to provide great customer services.
Tactical Work
- Is accurate and timely with invoices, timecards, curbside feedback, and option sheets.
- Wears proper safety equipment.
- Keeps work site clean and organized.
- Keeps truck clean, well-stocked, and organized on daily basis.
- Solves problems quickly and accurately.
- Does quality work.
- Follows all OSHA and local safety rules and regulations.
- Thoroughly cleans up work site when job is done.
- Helps other departments as needed.
- Regular, predictable on-site attendance expected.
- Follow all the instructions of the licensed electrician.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
- Safety - Adheres to expected safety performance expectations.
- Teamwork - The ability to work collaboratively with others to achieve organizational goals and objectives.
- Quality - Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services.
- Dependability - Performs consistently and maintains exceptional job attendance record.
- Individual Efficiency - Effectively manages time and resources to ensure that individual work is completed efficiently.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be willing to pursue, develop, and participate in continuing education.
- Must be willing to learn and follow all local electrical codes,
- Must have the ability to make on-the-job applications, as approved by electrician.
- Proven track record in electrical techniques including electrical hardware, junction boxes and circuit breaker units, trace lines and reading wiring diagrams.
- Clean, safe driving record.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Passionate about Aquarius Home Services and loves the brand
- High integrity with advanced social skills and ability to make solid connections.
- Strong desires to be a better technician tomorrow than you are today.
- Engaging personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated, self-starter who’s flexible and has a great attitude on life.
- Knows local electrical codes and regulations
- Able to do the math needed for a job.
- Knows products available to help customer choose the one that best suits their needs.
- Writes, speaks, and understands English well enough for customers, vendors, co-workers, etc. to understand what their project options are.
- Reads English well to enough to understand electrical schematics.
- Able to generate solutions to issues.
- Has basic computer, I-Pad & I-Phone skills
- Must know the National Electrical Code.
EDUCATION and/or EXPERIENCE:
- A high school diploma or equivalent is required.
- Associate degree in electrical technology.
LANGUAGE SKILLS:
- Must be able to read and write English well enough to read and prepare invoices, time sheets, and proposals.
- Must be able to communicate clearly in English to inspectors, vendors, customers, managers, and co-workers.
SKILLS and REASONING ABILITY:
- Must be able to successfully complete mathematical aptitude evaluation.
- Must be capable of applying sound business judgment to all decisions.
- Ability to find, diagnosis, & solve electrical problems.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Must have and maintain a valid driver’s license.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly requires sitting, walking, bending, and lifting for prolonged periods of time.
- The employee must have a full range of body movements including the use of hands feet and fingers to handle or feel objects.
- Must be capable of bending, reaching, crouching, climbing, and crawling.
- This position will require working indoors and outdoors in various climate conditions ranging from very cold with rain to very hot and humid. This includes attics, crawl spaces, basements, and confined locations.
- The employee may be called upon to be in customer or service production sites on an as need to basis.
- Must have command of all five senses sight, hearing, touch, smell, and taste.
- Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus.
- Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time. Must be able to lift up to 75
- -90 pounds
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Typical workweek is eight (8) to ten (10) hour workdays five (5) days per week with some weekend work, as well as early and/or late weekday meetings with staff personnel as needed.
- This position may deal with aggressive personalities in a highly competitive industry and will be stressful.
- The noise level in the work environment is usually moderate.
- This position will require working indoors and outdoors in various climate conditions ranging from very cold with rain to very hot and humid. This includes attics, crawl spaces, and confined locations.
- The employee may be called upon to be in customer or service production sites on an as need to basis.
Statement of the Position Holder:
I accept the accountabilities of this position and agree to produce the result, perform the work, and meet the standards set forth in this position contract.
___________________________ __________________________ __________
Employee Name Employee Signature Date
