Sales Center Manager (Charlotte, NC)

Interactive Resources Ir • Charlotte, NC, US • $65k - $80k / year • 1m ago

Location: Charlotte, North Carolina
Type: Direct Hire
Job #9219
Salary: $65,000 - 80,000 plus bonus

Location Type: On-Site

Sales Center Manager
Location: Charlotte, NC

Position Overview: The Sales Center Manager is responsible for overseeing sales and operations at one of our clients established wholesale HVAC distributorships, which offer a range of equipment, parts, and supplies. This role focuses on efficiently managing daily operations and driving the success of the Sales Center.

Key Responsibilities:

Determine and monitor inventory levels, manage showroom merchandising.
Oversee inventory management to ensure proper turnover and minimize losses.
Stay updated on technical developments and product changes, monitor competitive threats, and discuss strategies with the Regional Manager.
Manage the Center’s profit and loss (P&L) statements.
Recruit, hire, train, and lead a talented workforce.
Supervise and manage teams across various functions including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales, and Inside Sales.
Engage with customers, salespeople, and vendors.
Maintain professional and courteous interactions with contractors, customers, and employees.
Coordinate training programs and company/center events.
Perform additional duties as assigned.

Qualifications:

High School Diploma or GED, or equivalent experience in a similar field.
2-4 years of operational experience in the HVAC industry, particularly within wholesale HVAC supply operations.
Strong knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
Proven track record in sales, operations, purchasing, and inventory management.
Experience in managing and mentoring employees, setting and achieving business goals.
Excellent interpersonal skills, including sales, problem-solving, and customer service.
Ability to read and interpret P&L statements.
Capable of multitasking in a fast-paced environment.
Eagerness to learn, teach, and lead.
Mechanical or technical background preferred.
Proficiency in Microsoft Office products.
Bachelor’s degree in business or a related field preferred.
Valid Driver’s License required.

Skills:

Strong negotiation and interpersonal skills, with the ability to communicate at all levels internally and externally.
Proficiency in reading and interpreting P&L statements.
Ability to work independently, meeting goals and objectives within set time frames.
Excellent presentation skills.
Strong estimating and negotiation abilities.
Customer service mindset, with the ability to build long-term relationships.
Analytical aptitude, with a proven ability to analyze and interpret sales and market data.
Creative problem-solving skills.
Team-oriented, yet able to work independently.
Proactive in seeking continuous process and service improvements.