Service Manager

Continental Realty • Perry Hall, MD, US • 1m ago

Position: Service Manager for The Crossings – White Marsh, MD

Role Overview

As a Service Manager for The Crossings, you will demonstrate leadership and technical expertise for this community with 396 units.

Competitive pay + generous rent discount + bonus + paid training + health/dental/vision/matching 401K

Most Important Responsibilities

Ability to manage and schedule turns in accordance with CRC standards.
Take initiative to problem solve and manage expenses
Prioritize workload to review scheduled tasks, service requests, make ready board and turn schedule. Strong ability to multi-task.
Identify future budget needs including larger capital projects.
Responsible for asset preservation and preventative maintenance.
Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
Strong attention to detail and follow-up to ensure quality of final work product.

Most Important Qualifications

MUST BE A GO-GETTER with a proven track record of taking initiative.
A minimum of 3 years’ Service Manager experience.
Management and leadership experience is required.
Technical skills should also include the ability to troubleshoot/repair/maintain HVAC components, appliance repairs, carpentry, plumbing, electrical and all other general maintenance requirements. Exp with trash compactors and elevators a plus.
Requires vehicle/truck, tools, emergency on-call rotation.
Customer service skills a must.

We've been Voted a Top Workplace in Baltimore for the past 14 years in a row!

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