General Manager
The General Manager is responsible for leading a management team and managing multiple areas of business including food and beverage, attractions, events, and strategic growth in a fast-paced work environment. Other responsibilities include making operational decisions in a timely manner, meeting financial goals, and leading a team to work in a collaborative manner to exceed guest expectations and drive increased revenue.
Requirements
·Leads and develops a strategic team that promotes a safe environment that provides exceptional guest service while directing the management team and ensuring all staff members perform at a consistently high level. Assured staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience.
Ensures execution of all employee recognition and incentive programs as documented
Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
Analyze financial reports and develop action plans to grow revenue and control expenses in order to meet or exceed annual budgets
Will be held responsible for weekly, monthly P&L forecasting and assist with submitting annual budgets Maintain systems which insure overall fiscal responsibility for inventory, etc.
Responsible for all aspects of the operation including attractions, entertainment, food and beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
Set store goals by period and hold managers accountable for setting and meeting departmental goals Capitalizes business opportunities in the market area by executing Company marketing strategies to drive sales.
Responsibilities Cont.
Deliver an unparalleled guest experience through the best combination of food and beverage and attractions in an environment catered to all ages
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence operating standards and standards
Provide training support for New Store Openings, as needed
Qualifications:
· Minimum of 3 years’ experience as AGM or GM in high volume overseeing a team of 8-15 direct reports · Demonstrated ability in developing associates and managers in areas of responsibility
· Demonstrated ability to achieve expected store financial results in areas of responsibility
Additional Information:
· Reports to Corporate Director of Operations and Attractions
· This position will require training in Orlando Sanford and the Tampa location
· This position is expected to work irregular hours including holidays, nights and
weekends.
Now Open: Coming Soon:
Orlando Sanford | Tampa
Jensen Beach | Doral | Jacksonville
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Experience:
- Hospitality: 3 years (Required)
- Customer service: 3 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Jensen Beach, FL 34957 (Required)
Ability to Relocate:
- Jensen Beach, FL 34957: Relocate before starting work (Required)
Work Location: In person
