Founded in 1947, Coral Ridge Yacht Club is a member-owned private Club located in Southeast Florida. With just under 500 active and engaged members, our club is almost complete with an exciting multi-year transformation and modernization to meet the growing needs of our member base and ensure we maintain our best-in-class status and reputation. The Club was recognized as one of the Top 30 Yacht Clubs in America in 2023-2024 by Platinum Clubs of America. We offer:
- Multiple dining options in our newly renovated 30,000 sq ft. Clubhouse
- Resort style swimming pool
- 56-slip marina
- Fitness center with classes
- Sailing
- Frequent special events for adults and families
- Reoccurring interest-based clubs like Wine Club, Auxiliary, Book Club, Dance, CRYC Fit Club, and much more
And proudly coming soon:
- The Pointe, an 8,000-square-foot outdoor dining facility
- Grab-n-go market
- Pickleball court
- Multipurpose court
Coral Ridge Yacht Club is a welcoming Club that boasts a vibrant and inclusive community, fostering a positive and supportive environment for both employees and members alike. The commitment to teamwork and camaraderie creates a sense of belonging that contributes to a fulfilling work experience. Additionally, the Club's commitment to excellence is reflected in its high standards of service, providing employees with the opportunity to develop valuable skills and enhance their professional growth. The picturesque waterfront setting creates a pleasant and inspiring workplace atmosphere.
Moreover, Coral Ridge Yacht Club places a strong emphasis on employee well-being, offering competitive benefits and fostering a healthy work-life balance. The dedication to creating an enriching work environment, combined with the unique charm of the location, makes Coral Ridge Yacht Club an outstanding choice for those seeking a rewarding and enjoyable work experience in the hospitality, leisure and yacht club industry.
The mission of the Coral Ridge Yacht Club is to provide our diverse membership a high-quality private Club experience, rich with opportunities to engage in social, dining, yachting, and recreational activities, distinguished by modern amenities, in a friendly, welcoming environment. The Club’s Food and Beverage service is a large part of our revenue along with Club functions, private parties, weddings, and special events.
To apply, please answer all prescreen questions, complete assessments, and submit your resume via this ad. Only qualified candidates will be contacted for an interview by our Human Resource Team. Please do not contact Coral Ridge Yacht Club directly.
Position Summary
The General Manger (GM) will be responsible for the day-to-day operations of CRYC, while focused on the achievement and maintenance of an annual business plan for the Club, and all the necessary elements, activities, and staff to support this focus. Specific emphasis on consistently enhancing an extraordinary experience for the members and their guests is primary to this role.
This position is responsible for managing the entire inventory of key assets (physical and staff) including Clubhouse, Sailing, Marina, Food and Beverage, and others, to ensure consistently meeting clearly defined expectations of service execution and delivery. The GM will provide leadership to contributing constituencies (Board, Committees, Members, and Staff) relative to key programming, events, and activities at the Club, recognizing the need to lead in balancing multiple interests, perspectives, and the Club’s business and financial objectives.
Successful administration of all operations of CRYC, while meeting annual tactical and strategic goals and expectations, is critical, as is keeping a clear appreciation of maintaining a high member satisfaction level. The GM will be leading all aspects of the organization and should have the “visionary leadership” to make necessary and sometimes bold decisions in the best interests of the Club. The GM reports directly to the Board of Directors.
Essential Functions
- Responsible for delivering a high level of member satisfaction, including soliciting member feedback and improving the sense of “inclusiveness” for all members.
- Consistently deliver our Members “Home Away from Home” premiere experience.
- Coordinate and implement Board policies by provide ongoing evaluation of the physical club and equipment, anticipate needs, and oversee capital projects.
- Develop and monitor CRYC protocols to assure compliance with local, state, and federal laws.
- Develop and Lead the CRYC Management staff, including regular performance reviews that reflect achievement against individual performance goals.
- Provide guidance and ongoing support to staff to help them perform at an optimum level.
- Evaluate and improve Club operational efficiency and effectiveness.
- Create and maintain a first-class service culture throughout the club property.
- Manage the annual budget. Review income and cost relative to goals and recommend corrective action.
- Develop and implement long-range strategic and annual business plans, operating reports, forecasts, and budgets.
- Implement controls to safeguard funds.
- Be a source of continuity and professionalism in Club operations across changes in Board leadership.
- Be informed of club industry “Best Practices” (i.e., governance, bylaws, member surveys, policies and procedures, etc.)
- Maintain an effective communication program where employees are treated in a fair, structured, and consistent manner and function as an administrative and communication link between departments in the club.
- Facilitate a team environment with moral, high ethical standards and efficient use of resources to position the Club as a preferred employer of choice in the community.
- Effectively demonstrate a leader who recognizes the balance between leading, doing, and delegating.
- Strategically focus and have the ability to gain support and execute approved plans and directions, sometimes exhorting the Board to make actionable decisions, albeit with a strong and natural ability to analyze and communicate the reasons behind recommendations.
- Act as a true “partner” with the Board, recognizing that you need to be a creative problem solver whose ability to convey ideas, suggestions, and solutions in a thoughtful, well-reasoned manner with a high level of integrity results in high levels of respect.
- All other tasks or projects as deemed necessary for the daily operation of the club.
Qualifications
- Bachelor’s degree in hospitality management or related area preferred. In place of the degree, substantial private club or hospitality experience may be considered.
- Minimum of five years of hospitality management experience at an upscale Country Club or Yacht Club required. Yacht Club Marina experience preferred.
- Industry certifications such as CCM or CCE required.
- Possess exceptional financial and budgeting acumen required.
- Possess a strong financial acumen for hospitality trends and metrics, and the ability to comprehend and explain P/Ls, balance sheets, cash flow, and operating, capital, and project management budgets preferred.
- Ability to be visionary and mission-oriented; anticipating how the Club continues to evolve is important, as is actively networking in the club industry required.
- Ability to project and steer the club in the right direction for the benefit of the membership required.
- Ability to successfully lead and grow dynamic club programs, including creative concepts, building revenues, controlling costs, and meeting or exceeding planned and budgeted goals and objectives preferred.
- Florida Food Manager Certified and Safe Serve Alcohol Compliance Certification preferred.
- Experience with NorthStar POS System is a plus.
- Strong knowledge and experience in quality F&B operations required.
- Demonstrated proficiency with Word, Excel, and Power Point required. Able to use technology to enhance efficiency and deliver polished, professional management reports required.
- Have valid CPR Certification or will obtain within six months of employment required.
- Strong visibility and customer service skills to review club operations through a member’s perspective required.
- Demonstrated leadership skills and experience in team management required.
- Ability to maintain professional and positive attitude with staff required.
- Initiative in improving efficiency of the operation required.
- Strong organizational and problem-solving skills required.
- Ability to adapt and contribute to changing and evolving circumstances required.
- Ability to be creative and be innovative required.
- Demonstrated organization and detail oriented required.
- Excellent verbal and written communication skills required.
- Knowledge of overall club policies and procedures required.
- Ability to work a varying schedule based on the Clubs’ needs. This schedule includes nights, weekends, and holidays.
To apply, please answer all prescreen questions, complete assessments, and submit your resume via this ad. Only qualified candidates will be contacted for an interview by our Human Resource Team. Please do not contact Coral Ridge Yacht Club directly.
Job Type: Full-time
Pay: $150,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience with NorthStar POS system? If so, how many years?
Education:
Experience:
- Yacht Club: 5 years (Required)
License/Certification:
- CCM or CCE certification (Required)
Work Location: In person
