Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment?
At Gemaire we realize that our most important assets are our first-class team members which is why we’re dedicated to providing many paths for growth and advancement. We want to help you build the career you want with an organization that cares about its people and customers first. Come join a community of great people focused on providing exceptional service, leading with integrity, thrive by navigating every day with professionalism and the drive to achieve goals creatively.
The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.
Duties and Responsibilities
- Represent Gemaire as a leader in the industry ensuring maximum sales and profitability.
- Monitor inventory stock levels and merchandising of showroom.
- Manage inventory to ensure minimal loss throughout the year.
- Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
- Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
- Promote safety awareness ensuring associates are employing safe practices at all times.
- Effectively manage the branch P&L.
- Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
- Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
- Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
- Coordinate sales center training and company/center events.
- Perform other duties as assigned.
Qualifications Required:
- Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.
- 2-4 years of operational experience in the retail or wholesale industry.
- Demonstrated ability to grow sales in a retail environment.
- Experience analyzing and using customer, market or competitor data to make informed decisions.
- Ability to build and maintain positive relationships with customers, vendors and employees.
- Experience leading a team of employees towards achieving company goals.
- Computer literacy with proficiency with MS office applications.
- Capable of working in a fast-paced environment with ability to multi-task on different levels.
Preferred Qualifications
- Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
- Experience working with contractors.
- Prior leadership roles with P&L responsibility.
- Proven success in sales, operations, purchasing, and warehouse/inventory management.
- Mechanical or technical background.
Education/Experience
Min/Preferred Education Level Description
Minimum High School or GED
Preferred 4 Year / bachelor’s degree
Years of Experience
2 Years operational experience with retail or wholesale industry.
Job Type: Full-time
Pay: $57,000.00 - $71,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Operations management: 2 years (Required)
- Wholesale Industry: 2 years (Required)
Ability to Relocate:
- Houston, TX 77063: Relocate before starting work (Required)
Work Location: In person
