Jobs search

Police Dispatcher

Austin Independent School District • Austin, TX 78704 • 3w ago

JOB DESCRIPTION

JOB TITLE: POLICE DISPATCHER PAY GRADE: PD1

JOB CODE: FLSA STATUS: NON-EXEMPT DATE REVISED: 02/02/2024 HC

DUTY DAYS: 261 LEGACY JOB CODE: 3127

FUNDING SOURCE: THIS POSITION IS LOCALLY FUNDED.

AUSTIN ISD EQUITY STATEMENT:

Austin ISD is committed to developing shared definitions and expectations of equity across our District that are consistent
with our Board priorities. The definition of equity from the National Equity Project will guide our transformational work.

o Educational equity means that each child receives what they need to develop to their full academic and social
potential. Working Towards Educational Equity:

o Ensuring equally high outcomes for all participants in our educational system; removing the predictability of success
or failures that currently correlates withany social or cultural factor:

o Interrupting [Disrupting] inequitable practices, examining biases, and creating inclusive multicultural school
environments for adults and children; and

o Discovering and cultivating the unique gifts, talents, and interests that every human possesses.
https://nationalequityproject.org/

Austin ISD Board President, February 2019

MINIMUM QUALIFICATIONS:

This position requires a High School Diploma or G.E.D. Position requires that the incumbent have or obtain a TCOLE Police
Communication Certification within (1) one year of employment. Must have the ability to type no less than 45 wpm.
Position requires strong interpersonal skills and the ability to adapt to an environment that may change quickly.

SKILL REQUIREMENTS:

This position requires incumbent to be able to handle multiple duties simultaneously and respond to interruptions.
Incumbent must be able to operate a wide variety of communications equipment, as well as standard office equipment such
as computer, calculators, calculators, and copiers. Strong interpersonal skills and knowledge of department policies and
procedures are necessary.

JOB PURPOSE AND RESPONSIBILITY:

Incumbent monitors phone and radio communications, cameras, alarm systems and Texas/National Law Enforcement
Telecommunication Systems (TLETS) while dispatching Police Officers or maintenance workers as required. Incumbent
relies on established procedures and may use department and equipment manuals as required.

ESSENTIAL FUNCTIONS:

Screen and direct telephone calls.

Dispatch Police Officers to calls for service.

Monitor school district alarm systems, dispatch patrol officers as necessary; update account information, assist

personnel with alarm panel problems and contact alarm technicians.

Page 1 of 2

AUSTIN ISD
JOB DESCRIPTION

Monitor, record, and log all information transmitted across radios.

Monitor department equipment such as cameras.

Enter and retrieve data from various sources to include electronic data, on Warrants, Protective Orders, Criminal

Trespass Orders.

Perform miscellaneous administrative/clerical duties to include typing, filing and other duties as assigned.

Position involves securing highly sensitive department and AISD information.

Provide an exceptional customer experience for all AISD stakeholders with intentional and professional practices that

promote a culture of respect and focus on achieving equitable outcomes.

OTHER DUTIES AS ASSIGNED:

Perform other related duties as assigned; however, all employees are expected to comply with lawful directives in rare
situations driven by need where a team effort is required.

PHYSICAL EFFORT AND WORK ENVIRONMENT:

Work is performed in a high stress environment within a normal dispatch office setting. Position involves long periods of
sitting. This position may involve rare exposure to blood or body fluids. Regular attendance is required for this position.

PERSONAL WORK RELATIONSHIPS:

Incumbent receives both detailed and general instructions from the supervisor on a daily basis. Completed tasks may go to
a co-worker or the supervisor for review. Incumbent has frequent contact with co-workers and other personnel within the
department, faculty, staff, students, parents, and the general public. This position involves extensive telephone work and
response to numerous and varied inquiries and requests from contacts listed above. Position requires strong interpersonal
skills and the ability to adapt to an environment that may change quickly.

The Austin Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of
race, color, ethnicity, religion, national origin, gender, disability, sexual orientation, genetic information, gender identity, or gender
expression or any other basis protected by law in educational programs or activities that it operates or in employment decisions.