Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we offer:
- Competitive Salary Range: $114,000 - $130,000
As a General Manager, the Houston Team is counting on you to:
- Manage 100-120 employees
- Oversee $23M in Sales Volume & 16 Stores
- Be flexible to work irregular hours, including weekends and holidays
General Manager Key Accountabilities:
- Managing all stores in line with the company’s short and long-term goals.
- Working with the Senior Vice President and Vice President to set revenue, expense, and profit targets, as well as inventory levels for the shops.
- Lead and develop high-performing teams through coaching, training, and mentorship to maximize productivity and foster a positive work culture.
- Reviewing sales targets for each shop, category, and brand compared to previous periods and the budget.
- Champion the Avolta brand by driving brand visibility within retail locations and ensuring exceptional customer service standards are consistently met.
- Oversee financial performance by managing budgets, controlling expenses, and driving revenue growth to meet or exceed profit targets.
- Develop and maintain strong relationships with key stakeholders, including Airport Authorities, vendors, and regional partners, to enhance store performance.
- Conducting performance evaluations and setting goals, ensuring a positive work environment in all shops.
- Managing the P&L for all operations.
- Analyzing monthly KPIs, income statements, and balance sheets, and controlling exchange rates.
- Collaborating with Supply Chain, Commercial, and Marketing teams to ensure proper store levels, assortments, and marketing support for maximum sales and profit.
- Working closely with ACDBE Partners and their management team to provide operational reports and obtain annual certification.
- Contributing to a positive work environment through professional interactions with co-workers, customers, and vendors.
General Manager Required Qualifications:
- Associates Degree or above
- 3-5 years retail management experience
- High level – High Volume retail experience
- Multi- Unit management experience
- Knowledge of the retail or consumer goods industry
- Strong leadership skills
- Demonstrated ability to build effective teams and motivate employees
- Solid knowledge of travel retail conceptsExperience in managing multi-unit/multi-category retail business
Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
