Etico Drywall, a division of Etico Stucco, LLC, is an established residential & light commercial drywall installer focused primarily on multifamily housing and custom home construction opportunities. A work history displaying positions with similar responsibilities as well as an extensive background encompassing all aspects of the drywall industry is required.
JOB DESCRIPTION
A General Manager, or GM, is responsible for running day-to-day operations at Etico Drywall and guiding general business strategy. Their duties include overseeing hiring and scheduling staff, tracking cash flow, and setting financial goals and budgets for their team.
Objectives
- Develop strategic plans for optimized productivity
- Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement
- Uphold standards of excellence and soaring quality
- Seek out opportunities for expansion and growth by developing new business relationships
- Provide guidance and feedback to help others strengthen specific knowledge/skill areas
Duties & Responsibilities
General Managers assist first-line managers to achieve their goals and ensures that all teams within a unit are functioning well. The specific duties and the scope of work includes, but not limited to:
- Developing key performance goals and managing the performance of staff
- Creating and implementing strategies for business growth
- Assists in hiring new staff within a department or business unit
- Ensuring that departments or units deliver quality offerings to clients
- Working closely with account managers and other senior staff to retain clients
- Developing new solutions to meet client needs
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
- Managing the budget and monitoring the financial health of a location or business unit
- Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
- Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
- Maintain project timelines to ensure tasks are accomplished on time
- Develop, implement, and maintain budgetary and resource allocation plans
- Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
- Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
Risk Management
- Work with all departments to establish processes and procedures for plan administration, project folders, project close-out, scanning and cataloging of specific contract documents need for possible future litigation
- Work with Superintendents in developing processes and procedures to maintain appropriate documentation of construction and field activities
- Monitor Field and Office activities and conditions, and review with our Safety Coordinator, to verify compliance with the Safety Program
- Work with A/P in monitoring Subcontractor compliance with providing and maintaining insurance certs
Financial
- Inventory Control
- Review Income Statements monthly and look for trends in SGA, Directs, and Indirect Costs and their impact on current and future work.
- Oversee WIP and Projections
General
- Project any substantial capital expenditures needed to maintain existing volumes and/or future expansion (trucks, equipment, computers, software, etc.)
- Resource person to assist any department I problem solving, conflict resolution, and training.
- Work closely with estimating, field management, accounting, purchasing, sales, and our customers to ensure best business practices are being utilized.
- Fin I approval for estimating documentation
- Monitor processes and procedures with field and department heads to ensure the accurate and timely flow of information.
- Review any requests for employee "change of status" and or wage increases/decreases
- Attend Customer, Subcontractor, Vendor meetings to represent our position on issues and/or to be the face of the company.
- Negotiate "win-win" solutions based on best business practices
- Work with the President to set direction and strategy
- Implement corporate strategies
Skills & Qualifications
An effective General Manager needs a broad range of industry knowledge and soft skiffs, which include:
- Keen strategic thinking and planning
- Understanding of budget management and financial monitoring
- Excellent leadership skills, including goal setting, motivating, training and mentorship
- Exceptional interpersonal and communication skills, including writing, speaking and active listening
- Effective conflict resolution and problem-solving skills
- Good organization and time management
- Comfortable in a fast-paced or high-pressure environment
- Above-average computer skills
- Proven experience in a managerial role
- Strong decision-making capabilities
- Above-average communication, collaboration, and delegation skills
- Proven ability to develop and maintain financial plans
- Ability to motivate and lead people, and hold employees accountable
- Strong working knowledge of operational procedures
Tasks & Functions
Field
- Work with the President, Human Resource and Superintendents to project and maintain an adequate work force for current and future work
- Set up office-to-field handoffs
- Monitor equipment needs to ensure that we have what is needed to perform current and future work
- Monitor the field's compliance with Safety Program
- Review findings from job cost reports with Field management for opportunities for improvement and/or praise
- Work with Superintendents in developing processes and procedures to maintain appropriate documentation of construction and field activities
- Monitor completion of projects to make sure they are invoiced In a timely manner
- Conduct regular onsite visits to identify problem areas and develop action plans
- Final approval for direct costs
- Subcontractor contracts
Accounts Payable
- Review and approve vendor and supplier billings
- Assist in resolving payables issues with vendors and suppliers
Estimating
- Review 'job costs: budgets vs actuals
- Review findings from job cost reports with estimators for opportunities for improvement and/or praise
- Review labor costs with estimators on the various types of products to help ensure accurate labor budgets
- Work with vendors and suppliers to negotiate and maintain competitive pricing
- Keep estimating team informed of current and future SGA and Payroll Burdens for bidding purposes
- Set Margins, SGA, and Burdens in line with company guidelines
- Assist and educate estimators on how to bid new or unique projects that are out of the "norm"
- Review Customer contracts and scopes of work with estimators to negotiate language, exclusions, inclusions
- Communicate with our Customers Purchasing Managers on bid specific issues, disputes, special pricing and pass on to estimating team.
- Participate in Office to Field Handoff meetings when able
Accounts Receivable
- Be familiar with Pre-lien and Mechanics Lien process and company policy on what jobs get Pre- liens
- Review billings and unpaid invoices monthly, more if needed.
- Communicate with Customers on over 30 days past due billings.
- Determine with the President when to issue a "stop" notice to Customers and pull of crews if payments not received
- Work with A/R and Superintendents to collect back-up needed for meetings with Customers to negotiate on unpaid items and back-charges
- Assist in monthly, quarterly, and yearly revenue and budget projections
Purchasing
- Stay in regular communication with the President regarding material and vendor pricing
- Maintain up to date quotes for materials, subcontractors, equipment costs with A/P
- Monitor Warehouse inventory and orders as needed
- Monitor Equipment/Truck costs and relate any changes to Estimating team for bidding purposes
- Assist the President in negotiation of miscellaneous material cost
Customer Service
- Work with Superintendents to resolve disputes with Customers on Warranty/Non-warranty service requests
- Monitor unpaid service work orders with A/R to determine if we continue to perform Non-warranty service requests without being paid for them
- Use all resources available to help resolve disputes with Customers: i.e. Registrar of Contractor Standards and building codes, etc.
Sales & Marketing
- Work with the President and the Customers in negotiating new and existing work
- Review bid tracking and bid board and work with the President in setting bid priorities for estimating
- Delegate work to Estimators based on specific Estimators' skill sets
- Review new Customer accounts and their background/history to assist in setting margins based on rating the following:
o Financial Strength
o Anticipated production volumes
o Years in business
o Reputation (slow pay, no pay, quick pay, etc.)
Etico Stucco LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
License/Certification:
- Driver's License (Required)
Work Location: In person
