Job Opening - HVAC Service Technician & Sales
We currently have an open position for a HVAC Technician to help us better serve our customers. We are located in the Denver Metro area. We are looking for a skilled individual with HVAC experience that can leverage their knowledge and experience to lead a team of installers. This position is responsible for installing, servicing, repairing, Up Selling and maintaining residential HVAC systems. The ideal candidate must be self-motivated, customer-focused, detail oriented, and able to work with a team to successfully complete a project. It is important to be experienced at handling, installing, and fixing HVAC equipment.
Job Duties and Responsibilities
- Complete all demand and non-demand HVAC in-home service calls
- Establish customer rapport and provide the right products and solutions.
- Ability to accurately troubleshoot and repair HVAC equipment.
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
- Articulate repair and/or replacement opportunities for aging, inefficient or under performing systems and up sell.
- Understand service criteria and be accountable for exceeding revenue goals.
- Properly and efficiently document all calls/jobs to the company's requirements.
- Work alongside Customer Service and Dispatch to ensure overall success of the business.
- Responsible for a company work vehicle, parts inventory, and equipment assigned to the company work vehicle. The installer has complete responsibility for the vehicle.
- Perform all work to industry standards and maintains a professional manner and appearance at all times.
- Comply with all applicable codes, regulations, governmental agencies, and company directives as related to building operations and practices safe work habits.
- Show up on time for calls and training meetings.
- Train and mentor apprentices to ensure timely, accurate repairs and installations.
- Establish and maintain effective working relationships with associates.
- Present ideas effectively, both orally and in writing.
- Educate and assist customers in choosing the best financing options and maintenance plans.
Job Requirements
- Excellent sales skills, customer service, organization, and communication skills
- 5+ years of experience in the HVAC field
- Strong work ethic and self motivated
- Strong mechanical aptitude and knowledge of electrical systems (including switches, motors, etc.).
- Ability to read and understand technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to work independently with minimal supervision. In-depth knowledge of applicable state and federal regulations regarding HVAC is a plus.
- Valid drivers license and clean driving record
- EPA Certification
- NATE preferred but not required
- Ability to utilize computer, smart phone and/or iPad for interaction with sales system. Service Titan Experience a plus!
- Clean appearance
- Timely and dependable
- Employee must provide their own tools
- Boiler Experience is a plus
- May be subject to drug testing and/or background check
Job Type: Full-time
Pay: $80,000.00 – $150,000.00 per year
- 10K Sign On Bonus
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Job Type: Full-time
Pay: $80,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Overtime pay
- Signing bonus
Work Location: In person