Carrier Enterprise currently has an exciting opportunity for a Director of Operations in our Lenexa, location.
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Summary
The Director of Operations provides leadership, management, and vision for the Central Plains Region to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all regional facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies.
This position will partner with customer service, order management, inventory planning, and regional and corporate business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives.
The Regional Director of Operations will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the region's leadership team, the Director of Operations will assist in setting the region's strategic goals and ensure operating plans are aligned to support those objectives.
Essential Duties and Responsibilities:
- Oversees recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies
- Develop strategies meant to assist the assigned area in meeting its critical goals and objectives in the most efficient manner possible
- Approves and allocates resources based on business priorities
- Evaluates and recommends changes to policies or procedures
- Work very closely and have a degree of responsibility over our customer service, order
- management, and inventory planning functions
- Drive compliance with Environmental, Health and Safety (EH&S) requirements along with managing change and creating standardized world class processes
- Transportation and logistics responsibilities will include oversight of the relationship with our contracted trucking partner
Qualifications:
- Dynamic leader who can inspire a multi-location, geographically dispersed team of managers and associates
- Solid process improvement competency
- Ability to analyze complex data and reports
- Ability to manage multiple priorities
- Build strong relationships with internal and external stakeholders
- Exceptional communication skills
- Solid business acumen and understanding of financial statements (P&L and balance sheet)
- Proficiency with Microsoft Office applications
- Ability to develop and mentor others
- Willingness to travel – 35% of the time
Education Requirements
- Bachelor's degree preferred with a preference for Business, Engineering, or Supply Chain degree.
- Lean Six-Sigma Experience and Certification is beneficial.
Benefits:
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- 401(k) Plan with Employer Match
- Employee Discount Program
Full-time and part-time positions are available. To explore this exciting Branch Sales Associate opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team at www.carrierenterprise.com and www.watsco.com.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Requirements:
Qualifications:
- Dynamic leader who can inspire a multi-location, geographically dispersed team of managers and associates
- Solid process improvement competency
- Ability to analyze complex data and reports
- Ability to manage multiple priorities
- Build strong relationships with internal and external stakeholders
- Exceptional communication skills
- Solid business acumen and understanding of financial statements (P&L and balance sheet)
- Proficiency with Microsoft Office applications
- Ability to develop and mentor others
- Willingness to travel – 35% of the time
Education Requirements
- Bachelor's degree preferred with a preference for Business, Engineering, or Supply Chain degree.
- Lean Six-Sigma Experience and Certification is beneficial.
