Mr. Electric is looking for an
Electrical Field Manager to join our team in Cleveland!
The Field Manager will oversee, supervise, and evaluate employees in the field and at customers' homes or sites. We are looking for a Field Manager with residential electrical experience who is highly motivated and results-driven to be a part of our team. The Field Manager's responsibilities include supporting, training, and overseeing our field technicians, supervising our workers on site, and directing operations in the field. A successful Field Manager is an independent thinker with excellent leadership, observational, and analytical skills. This individual will be goal-oriented with a strong working knowledge of the fieldwork being performed.
SALARY: $100-150k depending on experience
RESPONSIBILITIES:
- Hiring, training, and motivating field technicians.
- Assigning technicians, job scheduling, and supplies/equipment delivery to field technicians.
- Traveling to job sites and evaluating field technicians.
- Ensure the highest level of customer satisfaction that aligns with “best practice” foundations set forth by Trades and Neighborly.
- Engage in generated reports that highlight the strengths and weaknesses of each field technician.
- Work together with field managers, business unit managers, dispatch and dispatch support staff to implement “best practice” field operations.
- Developing direct reports with mentoring, coaching and training.
- Submitting required reports to business unit managers.
- Participate in training programs for field technicians to ensure they can perform their duties effectively.
- Set up a one-on-one meeting with each employee as needed to review performance, skill level, or as deemed necessary.
- Monitoring and enforcing field rules among technicians.
- Facilitating communication for maintenance and repair to company vehicles and equipment that adheres to the company vehicle and equipment maintenance schedule.
- Ensure field technicians arrive for scheduled van inventory appointments set by the inventory controller.
- Support other business units and concepts under the Trades umbrella of companies
- Other duties as assigned
QUALIFICATIONS:
- 3+ years' experience as an Electrician
- 3+ years' experience in a lead or managerial role
- Ability to perform, teach and perfect all relevant job tasks
- Excellent project management, organizational, time management, and leadership skills
- Good communication, customer service, and problem-solving skills
- Self-motivated, results-driven, and independent thinking
- Eagerness to become industry leaders in technology and advancement in your trade
PERKS & BENEFITS:
- Medical, dental and vision insurance
- 401K match up to 4%
- Life insurance
- Voluntary Accident plans
- Paid time off
- Company provided uniforms
- Well-maintained company truck
Founded in 1994, Trades Holding Company is a leading franchisee operator of three renowned residential home servicing brands: Mr. Rooter (plumbing), Mr. Electric (electrical), Rainbow Restoration (restoration services) and Aireserv. As the largest Mr. Rooter franchisee, we are committed to delivering top-tier plumbing, electrical, and water restoration services to our customers and communities across Ohio, Kentucky, and Indiana.
With over 400 full-time employees, including 300 skilled trade professionals, Trades is dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction, reflecting our core values of excellence, reliability, and community support.
Trades Holding Company, LLC (dba Mr. Rooter, Mr. Electric and Rainbow Restoration, Aireserv) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
