Johnstone Supply is seeking a results-driven Operations Manager to lead a team and optimize business processes. If you thrive in fast paces environments, have a knack for inspiring teams to achieve their best this is your opportunity to make a real impact.
RESPONSIBILITIES
The responsibilities of the Operations Manager include, but are not limited to:
Strategic Planning and Execution
- Develop and implement operational strategies aligned with the company's goals
- Monitor and analyze KPI’s to assess operational efficiency
Team Leadership
- Foster a collaborative and productive work environment
- Evaluate team performance and provide feedback or training as needed
Process Management
- Streamline workflows to reduce costs and improve productivity
- Oversee procurement, supply chain, and inventory management
- Ensure the quality of products or services meets company standards
Financial Oversight
- Prepare and manage budgets
- Analyze financial data to forecast operational needs
Compliance and Risk Management
- Ensure adherence to legal, regulatory, and safety standards
- Identify potential risks and implement mitigation strategies
Customer and Vendor Relations
- Maintain strong relationships with vendors and suppliers
- Address customer concerns to ensure satisfaction
BENEFITS
- Competitive pay
- Competitive medical, dental, vision, and prescription insurance coverage
- Bonus
- Earn PTO hours immediately
- Paid holidays
- Opportunities for development
- 401K with a company match
QUALIFICATIONS Required
- Bachelor’s degree in Business, Management, or a related field
- Proven experience in operation management or related field
- Excellent negotiation, communication, and interpersonal skills.
- Ability to work cross-functionally and lead collaborative initiatives.
- Self-motivated, organized and results-driven
Preferred
- Familiarity with CRM software and lead-generation tools
- Strong background/understanding of the branch operations and logistics.
- Basic understanding of the company’s industry and target markets
- HVAC industry knowledge
Johnstone Supply -The Balsan Group Johnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing.
We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more!
Core Values
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