WE ARE A 115-YEAR-ESTABLISHED NEWARK, NJ COFFEE MANUFACTURER LOOKING FOR A SERVICE TECHNICIAN WHO CAN HELP US CONTINUE SERVICING OUR CUSTOMERS WITH THE UTMOST PROFESSIONALISM. THE IDEAL CANDIDATE IS A HARD WORKER WHO IS DETAIL-ORIENTED, EXCELLENT WORK ETHIC, AND WELCOMES CHALLENGES.
THE POSITION WILL BEGIN AS AN IN-HOUSE TECH WHO WE WILL TRAIN ON COFFEE EQUIPMENT REPAIR. THEN, IT WILL TRANSITION INTO A ROAD SERVICE TECHNICIAN SERVICING CUSTOMERS IN THE TRI-STATE AREA.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- INSTALLING AND REPAIRING COFFEE BREWING AND RELATED EQUIPMENT
- ADDRESSING CUSTOMER ISSUES/COMPLAINTS PROFESSIONALLY
- MAINTAINING COMMUNICATION WITH THE OFFICE WHEN SERVICING CUSTOMERS
- REDUCING REPEAT REPAIRS
- TAGGING CUSTOMER EQUIPMENT WITH ALL PERTINENT INFORMATION
- MAINTAINING A SAFE AND ORGANIZED WORK AREA
- MAINTAINING TOOL INVENTORY AND SUBMITTING PARTS/TOOLS REQUESTS
- MAINTAINING SERVICE VEHICLE AND ADHERING TO DRIVER SAFETY RULES
QUALIFICATIONS:
- 1-2 YEARS OF TECHNICAL EXPERIENCE PREFERRED
- KNOWLEDGE OF APPLIANCE REPAIR
- BASIC ELECTRICAL & PLUMBING SKILLS
- CLEAN DRIVING RECORD
- PROFESSIONAL CUSTOMER CONTACT
- DETAILED-ORIENTED
- GOOD COMMUNICATION AND ORGANIZATIONAL SKILLS
- GOOD TEAM PLAYER
- ABILITY TO LIFT UP TO 60LBS
COMPENSATION:
IT'S A FULL-TIME HOURLY POSITION PLUS BENEFITS.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
