WE ARE A 115-YEAR-ESTABLISHED NEWARK, NJ COFFEE MANUFACTURER LOOKING FOR A SERVICE TECHNICIAN WHO CAN HELP US CONTINUE SERVICING OUR CUSTOMERS WITH THE UTMOST PROFESSIONALISM. THE IDEAL CANDIDATE IS A HARD WORKER WHO IS DETAIL-ORIENTED, EXCELLENT WORK ETHIC, AND WELCOMES CHALLENGES.

THE POSITION WILL BEGIN AS AN IN-HOUSE TECH WHO WE WILL TRAIN ON COFFEE EQUIPMENT REPAIR. THEN, IT WILL TRANSITION INTO A ROAD SERVICE TECHNICIAN SERVICING CUSTOMERS IN THE TRI-STATE AREA.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

INSTALLING AND REPAIRING COFFEE BREWING AND RELATED EQUIPMENT
ADDRESSING CUSTOMER ISSUES/COMPLAINTS PROFESSIONALLY
MAINTAINING COMMUNICATION WITH THE OFFICE WHEN SERVICING CUSTOMERS
REDUCING REPEAT REPAIRS
TAGGING CUSTOMER EQUIPMENT WITH ALL PERTINENT INFORMATION
MAINTAINING A SAFE AND ORGANIZED WORK AREA
MAINTAINING TOOL INVENTORY AND SUBMITTING PARTS/TOOLS REQUESTS
MAINTAINING SERVICE VEHICLE AND ADHERING TO DRIVER SAFETY RULES

QUALIFICATIONS:

1-2 YEARS OF TECHNICAL EXPERIENCE PREFERRED
KNOWLEDGE OF APPLIANCE REPAIR
BASIC ELECTRICAL & PLUMBING SKILLS
CLEAN DRIVING RECORD
PROFESSIONAL CUSTOMER CONTACT
DETAILED-ORIENTED
GOOD COMMUNICATION AND ORGANIZATIONAL SKILLS
GOOD TEAM PLAYER
ABILITY TO LIFT UP TO 60LBS

COMPENSATION:

IT'S A FULL-TIME HOURLY POSITION PLUS BENEFITS.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off

Schedule:

Monday to Friday
Rotating weekends

Work Location: In person

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