Customer Support Advisor

CMB Limited • Full-time • Austin, TX, US • $21 - $26 / hour • 1w ago

First of all - Why You’ll Love This Job:

Flexible Scheduling: Full-time and part-time options to fit your lifestyle.
Friendly, Supportive Team: Join a fun, positive environment focused on helping people.
Great for Customer Service Enthusiasts: If you enjoy helping others and solving problems, this role is perfect for you!

About the Role:

We’re looking for friendly and enthusiastic Customer Support Assistants to join our Austin-based team! In this role, you’ll be the voice of our company, assisting customers with their questions, providing quick solutions, and ensuring each interaction leaves a positive impression. Whether you’re a student, a recent grad, or simply someone who enjoys customer service, we’d love to hear from you!

What You’ll Do:

Customer Assistance: Respond to customer inquiries via phone, email, and chat.
Problem Solving: Listen to customer needs, troubleshoot issues, and provide helpful solutions.
Record-Keeping: Keep accurate records of customer interactions and feedback.
Team Collaboration: Work with team members to continually improve our support process.
Positive Vibes: Greet every customer with a warm, friendly attitude—they’ll love your energy!

What We’re Looking For:

Great Communicator: You’re friendly, clear, and can explain things simply.
Customer Service Mindset: You love helping people and going the extra mile.
Tech-Savvy: Comfortable working with computers and learning new software.
Flexible Availability: Willing to work some evenings or weekends, if needed.
Self-Motivated: Able to work independently, whether from home or the office.

Perks & Benefits:

Flexible Hours: Choose from full-time or part-time schedules.
Remote Flexibility: Work from home options are available after training.
Supportive Team Culture: Work with people who value positivity and collaboration.
Growth Potential: Opportunities to advance within the company.
Competitive Pay: Hourly rate plus potential performance bonuses.

How to Apply:

Ready to bring your positive energy to our team? Apply now by submitting your resume and a brief cover letter. We can’t wait to meet you!

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits: