First of all - Why You’ll Love This Job:
- Flexible Scheduling: Full-time and part-time options to fit your lifestyle.
- Friendly, Supportive Team: Join a fun, positive environment focused on helping people.
- Great for Customer Service Enthusiasts: If you enjoy helping others and solving problems, this role is perfect for you!
About the Role:
We’re looking for friendly and enthusiastic Customer Support Assistants to join our Austin-based team! In this role, you’ll be the voice of our company, assisting customers with their questions, providing quick solutions, and ensuring each interaction leaves a positive impression. Whether you’re a student, a recent grad, or simply someone who enjoys customer service, we’d love to hear from you!
What You’ll Do:
- Customer Assistance: Respond to customer inquiries via phone, email, and chat.
- Problem Solving: Listen to customer needs, troubleshoot issues, and provide helpful solutions.
- Record-Keeping: Keep accurate records of customer interactions and feedback.
- Team Collaboration: Work with team members to continually improve our support process.
- Positive Vibes: Greet every customer with a warm, friendly attitude—they’ll love your energy!
What We’re Looking For:
- Great Communicator: You’re friendly, clear, and can explain things simply.
- Customer Service Mindset: You love helping people and going the extra mile.
- Tech-Savvy: Comfortable working with computers and learning new software.
- Flexible Availability: Willing to work some evenings or weekends, if needed.
- Self-Motivated: Able to work independently, whether from home or the office.
Perks & Benefits:
- Flexible Hours: Choose from full-time or part-time schedules.
- Remote Flexibility: Work from home options are available after training.
- Supportive Team Culture: Work with people who value positivity and collaboration.
- Growth Potential: Opportunities to advance within the company.
- Competitive Pay: Hourly rate plus potential performance bonuses.
How to Apply:
Ready to bring your positive energy to our team? Apply now by submitting your resume and a brief cover letter. We can’t wait to meet you!
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
