Are you a dynamic leader who thrives on creating memorable guest experiences and fostering strong community connections? Do you excel at inspiring teams, driving excellence, and building a welcoming environment where both guests and employees feel valued? As our Marina General Manager, youll play a pivotal role in shaping the culture and success of our marina, serving as the heartbeat of operations while ensuring safety, compliance, and unparalleled service. If youre passionate about leadership, innovation, and cultivating meaningful relationships, we want to hear from you!
Guest Satisfaction and Service Excellence
Guest Happiness Guru: Be the driving force behind our guest-centric culture, ensuring every boater has an exceptional experience.
Quick Fixes: Tackle guest concerns head-on, turning potential problems into positive experiences to keep our reputation sparkling.
Team Leadership and Support
Inspire and Support: Lead and motivate the marina team, helping them create remarkable experiences at every location.
Creative Brainstorming: Hold regular sessions to solve challenges and uncover new opportunities for fun and improvement.
Sales and Lead Management
Engage with prospective leads, following up to convert inquiries into slip rentals or other sales opportunities.
Actively pursue community partnerships and networking opportunities to attract new boaters and increase occupancy.
Utilize technology to track and report on pipeline of leads.
Fun and Engaging Operations
Seamless Experiences: Ensure all our services work together smoothly, making every guest's visit enjoyable and hassle-free.
Innovative Ideas: Develop and implement plans that bring Oasis Marinas' vision to life in fun and exciting ways.
Financial Savvy
Smart Spending: Keep an eye on the finances, making sure we're spending wisely and finding new ways to boost revenue.
Profit Focus: Ensure each marina is not just fun but also financially healthy.
Safety, Compliance, and Maintenance
Safety Superhero: Keep our guests and staff safe by overseeing safety measures and ensuring we meet all regulations.
Stay Sharp: Regularly inspect properties to identify and fix safety and maintenance issues.
Building Relationships
Community Builder: Foster strong relationships with owners, managers, and stakeholders, making sure everyone feels part of the Oasis Marinas family.
Open Communication: Regularly meet with clients to gather feedback, share successes, and strengthen partnerships.
Training and Development Initiatives
Empowerment Champion: Lead training programs that focus on customer service, safety, and professional growth.
Support Growth: Help managers and staff develop their skills and advance their careers.
Continuous Improvement
Track Success: Set and monitor performance metrics, always looking for ways to improve.
Drive Innovation: Implement new ideas and best practices to enhance our operations and guest experiences.
Why Oasis?
- Medical, Dental and Vision Insurance for Full Time Teammates
- Paid Time Off for Full Time Teammates
- 401K plus matching for Full Time Teammates
- Training & Development Opportunities
- Great company culture with growth and upward mobility
- Company Values focused on Trust, Action, Service Growth and Purpose
About Oasis Experiences:
At Oasis Experiences, we're not just managing propertieswe're creating unforgettable experiences. Over the past decade, we've built a diverse portfolio of over 50 properties, including marinas, campgrounds, RV parks, event venues, restaurants, and more. Operating across 15 states and serving over 13,000 guests annually, weve earned recognition as a Great Place to Work in both 2023 and 2024.
Our team of over 700 in-season members comes from a variety of backgrounds, united by a passion for hospitality and a dedication to making every guest's stay remarkable. If you're looking to be part of a dynamic team that values creativity, teamwork, and continuous improvement, Oasis Experiences is the place for you.
Join us and help create experiences that guests will remember forever. Discover more at oasisexperiences.com and follow our journey on social @OasisExperiences.
