Multi-Unit General Manager

Van Leeuwen Ice Cream • Full-time • Miami, FL, US • $65k - $75k / year • 2m ago

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee our first shops opening in the South Florida/Miami market. This is a great opportunity for a highly experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

Completes store operational requirements by scheduling and assigning stations for employees
Maintains store staff by recruiting, selecting, orienting, and training employees
Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
Upholds excellent standard of customer service
Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
Maintains a safe and clean environment for customers and employees
Rolls out new menu items to team members and communicates these changes throughout the retail space
Processes weekly payroll in a timely and accurate manner
Orders and maintains uniform supply and successfully holds all employees to uniform standard
Addresses all maintenance issues

JOB REQUIREMENTS

Bachelor's Degree preferred
ServSafe Manager Food handlers license required
2+ years of experience in a food retail management role preferred
Prior experience managing a team required
Excellent communication and problem-solving skills
Ability to multitask

PERKS + BENEFITS

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
Medical, Dental + Vision Insurance with 70% Employer Contribution
401k with up to 4% Employer Match
Cell Phone Reimbursement Plan
Paid Time Off - 3 Weeks / 120 Hours Total
Paid Sick Time
Yearly Performance Reviews

VL123

Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.