Job Description
Are you interested in being a part of a leading HVAC company in the Northeast? Are you looking for a critical role within a company and to be a day-to-day leader? If so, this position is for you. We are a private equity firm based in Boston and we are looking for a dedicated and experienced General Manager to manage a leading provider of commercial HVAC services in the Northeast. This company prides themselves on delivering exceptional service and high-quality workmanship to ensure the comfort and satisfaction of their customers. Their strong commitment to excellence has earned them a strong reputation in the HVAC industry.
Position Overview: The General Manager will oversee all aspects of our commercial HVAC operations, ensuring efficient and effective service delivery, customer satisfaction, and overall business growth. The ideal candidate will have a strong background in the HVAC industry, exceptional leadership skills, and a proven track record in business management.
Key Responsibilities:
- Oversee and work with install leads and technicians on jobs and follow up on project completion/permits and licenses needed for installations.
- Respond to customer calls and offer customer support.
- Provide work order descriptions and pricing quotes.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Foster a positive and productive work environment by promoting teamwork, professional development, and employee engagement.
- Maintain strong relationships with customers, suppliers, and industry partners.
- Identify opportunities for business growth and expansion, including new services and market segments.
- Oversee customer service operations to ensure a high level of customer satisfaction and retention.
- Implement and manage quality control processes to maintain high standards of service delivery.
Qualifications:
- Minimum of 3-5 years of experience in a management role within the HVAC industry.
- Strong knowledge of commercial HVAC systems, services, and market trends.
- Commercial customer experience preferred.
- Proven ability to develop and implement successful business strategies.
- Excellent leadership, communication, and interpersonal skills.
- Experience with managing budgets and quoting projects.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Proficiency in business management tools.
- Prior experience working hands-on in the field with equipment is a plus, but not required.
- License in HVAC and refrigeration is a plus, but not required.
- Valid driver’s license and clean driving record.
Job Type: Full-time
Pay: $110,000.00 - $165,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Will you be able to commute to Middlesex County?
Experience:
Ability to Relocate:
- Woburn, MA: Relocate before starting work (Required)
Work Location: In person
