About Us
Mighty Plumbing & Heating is the go to resource for residential plumbing, heating, a/c, and electrical services in the Denver Metro and surrounding areas. Family owned and operated and with over 20 years of experience, our team provides an unparalleled customer experience through exceptional customer service, affordability and results.
As a company, we are looking for an individual that is driven, puts the customer and team first, and has a desire to learn and grow with the company.
Job Opening - HVAC Service Technician
We currently have an open position for a HVAC Technician to help us better serve our customers. We are located in Denver, CO servicing residential customers in the Denver Metro and surrounding areas.
We are looking for a skilled individual with HVAC experience that can leverage their knowledge and experience to lead a team of installers.
This position is responsible for installing, servicing, repairing, and maintaining residential HVAC systems. The ideal candidate must be self-motivated, customer-focused, detail oriented, and able to work with a team to successfully complete a project. It is important to be experienced at handling, installing, and fixing HVAC equipment.
Job Duties and Responsibilities
· Complete all demand and non-demand HVAC in-home service calls
· Establish customer rapport and provide the right products and solutions.
· Ability to accurately troubleshoot and repair HVAC equipment.
· Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
· Articulate repair and/or replacement opportunities for aging, inefficient or underperforming systems and refer qualified replacement leads to Sales Team.
· Understand service criteria and be accountable for exceeding revenue goals.
· Properly and efficiently document all calls/jobs to the company's requirements.
· Work alongside Customer Service and Dispatch to ensure overall success of the business.
· Responsible for a company work vehicle, parts inventory, and equipment assigned to the company work vehicle. The installer has complete responsibility for the vehicle.
· Perform all work to industry standards and maintains a professional manner and appearance at all times.
· Comply with all applicable codes, regulations, governmental agencies, and company directives as related to building operations and practices safe work habits.
· Show up on time for calls and training meetings.
· Train and mentor apprentices to ensure timely, accurate repairs and installations.
· Establish and maintain effective working relationships with associates.
· Present ideas effectively, both orally and in writing.
· Educate and assist customers in choosing the best financing options and maintenance plans.
Job Requirements
· Excellent customer service, organization, and communication skills
· 1+ years of experience in the HVAC field
· Strong work ethic and self motivated
· Strong mechanical aptitude and knowledge of electrical systems (including switches, motors, etc.).
· Ability to read and understand technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
· Ability to work independently with minimal supervision. In-depth knowledge of applicable state and federal regulations regarding HVAC is a plus.
· Valid drivers license and clean driving record
· EPA Certification
· NATE preferred but not required
· Ability to utilize computer, smart phone and/or iPad for interaction with sales system. Service Titan Experience a plus!
· Clean appearance
· Timely and dependable
· Employee must provide their own tools
· Boiler Experience is a plus
· May be subject to drug testing and/or background check.
Benefits & Pay
· Pay is negotiable based on skill level.
· Ability to earn additional compensation through bonus and spiff plan.
· Full benefits available including retirement plans.
· Company supplied vehicle that you can take home and night.
· Gas card for fuel
· Opportunities for continued growth and learning through compensated training.
· Advancement opportunities as we continue to grow and scale as a company!
· Company uniform
· Paid time off
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Year round work
Supplemental Pay:
- Bonus opportunities
- Overtime pay
Work Location: In person
