Tara Golf & Country Club is excited to announce an exceptional career opportunity of General Manager.
Competitive annual salary $160K - $175K plus bonus potential up to $25K.
Full health care benefits package, Medical, Dental, Vision, 401k with company match, cell phone reimbursement and paid time off.
Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.
The Opportunity
Established in 1989, Tara Golf & Country Club is located within the Tara Community on the central west coast of Florida in Bradenton. The private Club offers a 120-acre, award-winning championship 18-hole golf course, main dining room, bar/grille room, tennis/pickleball courts, aquatic sports, and fitness facility.
Tara Golf & Country Club is a private golf club and bundled community. Our mission is to provide outstanding service to enhance the lives of our members and guests with a variety of social opportunities in a friendly, connected atmosphere.
Who We Are
Established in 1999, Hampton Golf is an industry-leading golf management company dedicated to delivering extraordinary Guest experiences through unparalleled full-service hospitality. With a culture of innovation and continuous learning, we understand that our company growth is integrated with the development of our Team Members. We are committed to continuously investing in Team Members through trust, technology, and training programs that support an authentic environment of inclusivity. Our company culture is an embodiment of our core purpose, vision, mission, and guiding principles.
Our vision is to transform the industry through relentless learning and reimagining of the Club experience.
Our mission is to cultivate a dynamic environment for Team Members to better their lives, so they can, in turn, provide gracious hospitality to our Guests.
Key Responsibilities
- Team Member Satisfaction
- Member Satisfaction
- Financial Performance of the Club adhering to and/or exceeding Annual Plan.
Job purpose
To manage and oversee all facility operations including services, activities and relationships between the facility, its patrons, team members, community, government and industry, while reporting to Hampton Golf and conducting him/herself in a professional fashion; coordinating and administering company policies and procedures as agreed upon by management and ownership; producing all reporting requirements in a timely manner; training of team members; holding weekly meetings and directing the work of department managers; communicating of goals to the entire team; preparing, implementing and monitoring the budget; monitoring the quality of products and services to ensure maximum customer satisfaction in all departments. Also securing and protecting assets, including financials, the facilities and equipment.
Duties and responsibilities
- Develops and coordinates the development of long range and annual business plans.
- Coordinates the development of operating, cash flow and capital budgets while monitoring the accuracy of financial statements. Reviews income and expenses relative to plans, implements corrective measures as needed and reports status on a weekly and monthly basis.
- Manages and oversees all accounting, inventories, banking, audit procedures and cash flow and establishes controls to safeguard funds and assets, i.e. annual property inventory list and video, daily cash management and deposit of funds.
- Administers personnel and general policies and ensures proper hiring, training, supervising, development and corrective action in accordance with fair labor standards, safety and established policies as defined in the Hampton Golf Manuals.
- Ensures and oversees the development of operating procedures, shift checklists and training manuals of Hampton Golf.
- Serves as the Community Association Manager (CAM) delivering prompt, courteous, and genuine service to all residents, guests, and team members to include but not limited to the following:
- Administers policies and procedures established by the Board of Directors, the HOAs and/or Ownership.
- Ensures that goals and objectives of the HOA are implemented to meet the expectations of the residents, Board of Directors, and Hampton Golf Management.
- Oversees the Privacy functions in coordination with the Board of Directors the HOAs and/or Ownership group.
- Monitors the quality of the HOA’s services and ensures maximum resident satisfaction.
- Secures and protects the HOA’s assets, including facilities and equipment.
- Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors Meetings.
- Meet with the Board of Directors and committees to Association matters, as required.
- Oversee the ARC Standards for the Community for compliance.
- Oversee the Estoppel request and approval process with the administrative team.
- Construction Projects and Capital Improvements – The General Manager must adhere to the capital approval processes set in place by the Club, HOA and Hampton Golf.
- Must follow all quoting requirements, obtaining multiple quotes for review and receive approvals before engaging working.
- Work directly with the Club and HOA committees and Board, to ensure projects are properly contracted, on schedule and within budget.
- Review all contracts and other legal documents with Hampton Golf Legal before signing or executing.
- All invoices and payment draw(s) should be reviewed with the appropriate committees and Hampton Golf to ensure proper procedures are followed, and payments are distributed.
- Operate within all guidelines, policies, standards and constraints as established by Hampton Golf.
- Develops and maintains a sound organizational structure.
- Monitors the performance of all daily operations, functions and services. Assures high standards and total customer satisfaction.
- Ensures accurate recording of hourly labor and timely, accurate payroll processing.
- Ensures and develops the emergency and safety procedures as defined in the Hampton Golf manuals.
- Maintains active memberships in appropriate professional organizations.
- Attends conferences, workshops and meetings to keep abreast of current information and developments in the industry.
- Meets, greets and welcomes members, prospective members and patrons.
- Advises or provides recommendations for capital improvements, supplies and equipment.
- Assures operational compliance with local, state and federal laws.
- Maintains knowledge and compliance with all lease terms and contractual obligations.
- Oversees the care and maintenance of all physical assets and facilities.
- Participates in the formulation of the annual and seasonal marketing and promotional plans.
- Coordinates and supports the marketing plan and promotional programs to recruit members and or patrons.
- Ensures appropriate fee structures are in place and that the highest standards for golf services and programs, golf course and practice area, food and beverage, tennis, swimming, recreation, entertainment and other club services are exercised.
- Diplomatically enforce all rules and regulations of Hampton Golf and the club.
- Oversee and ensure quality tournament and instructional programs.
- Develops and monitors compliance with all purchasing policies and procedures.
- Ensures and initiates programs to provide members with a variety of innovative functions, programs and events.
- Conduct daily walk through to ensure the facility is safe and presentable and that courtesy and efficiency are being exercised throughout. See Hampton Golf manuals for guidelines.
- Attends and participates in weekly department, other employee, board and executive meetings.
- Serves as ex-officio member of committees.
- Contributes and coordinates all written correspondence, reporting, newsletters, manager’s letters, etc.
- Participates in outside functions and activities deemed appropriate.
- Performs other duties as assigned.
Qualifications
- FL CAM License - Required
- Four-year college degree - Required
- 3-5 years’ experience as general manager or assistant general manager - Required
- 5-7 years’ experience as general manager or assistant general manager - Preferred
- PGA / LPGA and CMAA memberships preferred
