Needham Oil is looking for a full time Residential Service Technician
We are looking for an energetic person with a deep and diverse background in residential oil and air conditioning service. Candidate should also have a strong understanding of customer service and satisfaction.
Our technicians diagnose and repair residential heating and cooling systems. All repairs are done on-site in the customer’s home. Needham Oil technicians are provided with service vans, training, stock parts, and uniform. They may also enjoy the privilege of taking their truck home.
These positions provide timely and quality repairs of customer’s comfort systems while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company.
To provide the proper customer focus, the Oil Service Technician must:
- Have the ability to perform service and repair of residential and light oil boilers, oil furnaces, hydronics, and related control systems.
- Work as a dedicated team member to ensure fast, flexible and expert oil service to every customer.
- Meet key performance metrics and/or productivity goals as defined by business
- Provide consistently polite and courteous repair service.
- Promote the company’s value-added services like service agreements, system tune-ups, comfort enhancements, and high efficiency equipment upgrades.
- Maintain truck stock inventory within the prescribed company guidelines and standards.
- Follow truck maintenance schedule and keep a clean, organized truck.
- Prepare company paperwork as instructed.
- Adhere to all company safety policies and procedures.
- Perform miscellaneous duties as assigned.
Additional Requirements At least 2+ years of field service experience in oil troubleshooting & repair
Job Types: Full-time, Contract
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
Education:
- High school or equivalent (Preferred)
Work Location: In person
