Crossroads Utility Services, LLC is seeking a qualified Contract Manager to fill its growing business portfolio of operations and maintenance utility contracts in the Greater Austin-area.
Job Description
The Contract General Manager (CM) is responsible for insuring the effectiveness of contract management of assigned management and utility contracts. The CM will be assigned to represent municipal utility district clients, oversee the delivery of contract utility services by Crossroads, and provide general utility client relations and marketing.
Qualifications
The ideal CM candidate will possess:
- Excellent interpersonal, written and verbal communication skills;
- The ability to prioritize and execute multiple tasks to meet tight deadlines;
- A self-driven work ethic needing minimal supervision to complete assigned work;
- Industry knowledge of water and wastewater utility operations, maintenance, utility billing, meter reading, and customer service in municipal environments;
- General knowledge of financial management, utility budgeting, and accounting principles;
- Experience presenting utility and customer service related information to municipal clients and the general public;
- A proficiency in Microsoft office suite; and
- A valid driver's license
Education
- High School diploma with 5-10 years of experience or an equivalent combination of education and experience; and
- BA/BS degree with 2-5 years of related experience or an equivalent combination of education and experience
Job Duties
The CM candidate will be responsible for:
- Assuming responsibility for insuring the efficiency and effectiveness of a utility contract service;
- Formulating strategies and coordinating implementation of multiple utility projects with internal staff and/or outside consultants and contractors;
- Making recommendations to senior staff on new business opportunities and service offerings;
- Reviewing and tracking the financial performance of all contracts assigned;
- Meeting and coordinating with operations and maintenance staff, clients, utility boards, attorneys, customers, and/or engineers to discuss utility issues, utility regulations and compliance issues, construction, billing and customer service issues and providing updates to senior staff within assigned areas;
- Compiling monthly reports for utility clients and senior staff;
- Making presentations to boards, commissions, city councils, or community association meetings
- Working with internal and external technical staff to communicate utility-related issues to client board members
- Adhering to all state, federal, and company health and safety procedures as they relate to essential job functions
- Working on assigned special projects across all Crossroads business functions; and
- Working on other duties as assigned by management
Job Location
Remote Office (Must be located in Austin, TX area)
Position Type
Full-Time/Regular
Salary
Commensurate with experience
Benefits Medical/Dental/Vision/Retirement/Insurance
Benefits are available
Travel
Approximately 40% within an assigned territory in Greater Austin-area
About Crossroads Utility Services, LLC
Crossroads Utility Services, LLC is the largest municipal utility district operations company in the Greater Austin-area serving over 39,000 customers in over 45 municipal utility districts. Crossroads Utility Services is a full service general management utility service and operations company. Crossroads offers general management services, administrative services, a local customer service center, meter reading, billing and collections, certified operations, recreational facility management and field services including emergency response, excavation crews, electrical services, and construction. For more information, visit us at www.crossroadsus.com
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Account Management: 5 years (Required)
- Water / Wastewater: 5 years (Required)
Work Location: In person