Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive for generations to come.
We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're searching for leaders to grow with us. We look for leaders who can put the customer first, deliver results, develop talent, empower their teams and create excitement to sustain our reputation as “Best Place to Work.” At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.
The primary purpose of this position is to service and repair grocery refrigeration and HVAC systems. Additional responsibilities may include but not be limited to; predictive and preventive maintenance. This position is field based, requires travel within the region, and weekend on-call rotations. One position for each of the following regions will be filled, North Shore, Lafayette/Lake Charles, and New Orleans regions.
Primary Responsibilities:
· Respond within defined service levels to refrigeration and HVAC problem calls
· Resolve/repair system failures efficiently and effectively as assigned
· Perform predictive and/or preventive maintenance as assigned
· Update work order status accurately and timely throughout the day
· Manage time daily and weekly to maximize productivity
· Order parts and materials as needed to repair and/or maintain systems
· Maintain timely and accurate documentation related to the job including loss reports, time sheets, inventory transfer sheets, and/or any other form of documentation for compliance
· Upkeep of assigned service vehicle’s scheduled maintenance, organization and cleanliness
· Maintain company provided tools
Qualifications:
· Refrigeration - theory and repair
· HVAC - theory and repair
· Store Building Controls – Emerson and/or Danfoss
· EPA Regulations & Compliance
· HVAC-R system start up, shut down and commissioning
· Energy Management Systems
· Customer Service
· Verbal and Written Communication
· Computer skills with emphasis on email, completing online templates, and work orders
· Common safety practices
· Decisions – repair scope, prioritization of daily travel, when to escalate issues
· Recommendations – replacement verses repair
Physical Requirements:
Able to perform the essential functions of the position with or without reasonable accommodation
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: On the road