Modern Waste Disposal is Austin's fastest growing roll off dumpster rental company. We pride ourselves on 5 star communication, transparent pricing, and consistency with every dumpster rental. We are looking for a team oriented and driven individual to fill our customer service / dispatch position.
Job Responsibilities:
- Receive incoming customer calls and inquiries regarding roll-off dumpster services.
- Schedule and coordinate deliveries and pickups of dumpsters to various locations.
- Communicate effectively with drivers to ensure timely and accurate service.
- Maintain records of customer information, service requests, and scheduling details.
- Resolve any issues or complaints related to dumpster services in a professional manner.
- Collaborate with other team members to optimize scheduling and routing for efficient operations.
- Provide exceptional customer service by addressing inquiries promptly and courteously.
Qualifications:
- Previous experience in a customer service or dispatching role is preferred.
- Strong communication skills, both verbal and written.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in basic computer skills and familiarity with scheduling software.
- Excellent problem-solving abilities and a customer-focused approach.
- Knowledge of the waste management or transportation industry is a plus.
- Benefits include vacation, holidays, health, dental, and vision insurance, and 401k.
Join our team today and be part of a dynamic work environment that values teamwork, growth, and customer satisfaction.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Austin, TX 78725 (Required)
Ability to Relocate:
- Austin, TX 78725: Relocate before starting work (Required)
Work Location: In person