We are looking for a Service Manager for our residential community located in Chicago’s Edgewater neighborhood. The ideal Service Manager for this community is someone who will enhance the value of our residential asset by providing an exceptional customer care experience to our residents and contributing to a great working environment for our team members. If you are a reliable, organized, and professional leader with strong technical and communication skills, this may be the opportunity for you. If you want to work for a company that places employee satisfaction as a #1 priority, we are exactly the company that you are looking to team with.
Pay range is $27/hr. to $ 30/hr. commensurate with experience + quarterly bonus potential
Benefits offered to you:
· Competitive Compensation
· Quarterly Bonus Eligibility
· 401(K) with generous company match
· Pay for emergency on-call travel
· Medical, dental and vision Insurance
· STD, critical, and accident insurance
· Wellness program
· Transit Benefit
· FSA
· Cell phone credit
· Ten (10) paid holidays
· Paid birthday time off
· Paid work anniversary time off
· Twelve (12) paid vacation and six (6) PTO days
· Two (2) paid volunteer days to support your favorite charitable organization
· Employer paid life insurance
· Employer paid long term disability insurance
· Employee Assistance Program
· Continued team member training and development
· Fun team building company outings
Requirements
· At least 3 years’ experience as a Residential Service Manager
· Advance knowledge of various maintenance functions and mechanicals including preventative maintenance, plumbing, HVAC, appliance repair and installation and electrical
· Proven leadership ability
· Team success mindset
· Excellent verbal and written communication skills
· Some knowledge of computer use
· Driver’s license with reliable vehicle
· Authorized to work in the US
Responsibilities
· Supervise the day-to-day maintenance operations of the property.
· Provide exceptional customer service to our residents.
· Work closely with our Property Manager to maximize retention and occupancy goals.
· Walk the property daily to ensure cleanliness and to resolve any maintenance issues.
· Delegate maintenance tasks to subordinates.
· Ensure that unit turns are completed as scheduled.
· Ensure that work orders are completed professionally and to the satisfaction of the resident.
· Learn and comply with all Fair Housing and OSHA laws and regulations.
· Comply with all health and safety guidelines.
· Respond to emergency calls 24/7, within 30 minutes of the call, including weekends and holidays.
· Order supplies and manage inventory control with established budgeted parameters.
· Stay on top of preventive maintenance for the property .
· Assist PM with performance issues and reviews for the maintenance team.
· Perform other miscellaneous duties as assigned by our Property Manager and Director of Maintenance.
Our Chicagoland-based company provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state, and local equal employment opportunity laws.
Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work setting:
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Work Location: In person