Overview:
Parker and Sonsis currently seeking a Commercial HVAC Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Coordinators are an integral part of our team as they are one of the first impressions of our company to our customers by scheduling service appointments, ensuring our schedules are big properly managed, calling to confirm appointments and processing many different types of paperwork. Successful candidates will have high attention to detail, the ability to multi-task and be highly organized.This position is primarily responsible for coordinating installations for maximum customer satisfaction while maintaining a high level of profitability through efficiency and productivity.
What's in it For Me?
- Market Value Compensation at $21 -23/hr
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match
- Life Insurance, Short-Term, and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Responsibilities:
Essential Duties & Responsibilities:
-
- Coordinate & Schedule all Service, Warranty and commercial HVAC maintenance jobs
- Coordinate & Schedule commercial HVAC service jobs
- Order supplies & filters for maintenance work to be performed
- Manage Existing Commercial Memberships
- Follow-up and Sell NEW Commercial Memberships
- Prepare commercial quotes
- Communicate with Commercial Clients
- Communicate with Salesmen and Technicians
- Support Supervisor Teams
- Admin Tasks
Qualifications:
Minimum Qualifications:
- 1-2 years of relevant experience helpful, not required
- Strong computer skills, including MS Word, Excel and Outlook
- Ability to learn our Operational Software
- Ability to communicate effectively and professionally with a diverse group of people, including technicians, customers, vendors, and co-workers
- Strong written and spoken communication skills
- Ability to prioritize multiple tasks and meet all deadlines
- Have attention to detail and ensure accuracy with all tasks and reporting
- Ability to ‘think on your feet’- have solid analytical & problem-solving skills
- Must bring a positive mindset to your team and specialty department
- Must be able to work with minimal supervision at times
- Must be able to pass a background check and drug screen
Physical Demands/Work Environment:
- Remain seated for long periods of time in an office setting.
- Ability to communicate verbally over the phone, in person, electronically.
- Hear communication from customers, vendors, and municipalities.
- Lift 10lbs
- Ability to transition between work stations
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.