We are seeking Full-Time Dispatchers in the North Austin area.
$16/hr
Temp to Perm
1st, 2nd and 3rd shift available.
Qualifications:
- Must be able to attend full two weeks of training: Monday-Friday from 8am-5pm
- Full time / Temp to perm position
- Excellent communication skills.
- Must have knowledge of Excel, Word, and Outlook.
- Must be proficient with inbound and outbound calls.
Responsibilities:
- Customer Service agents can put themselves in the customers shoes and problem solving comes naturally.
- Dispatches roadside assistance requests in a timely manner to service providers using a variety of communication channels
- Answering inbound phone calls, and providing exceptional customer service to clients and customers.
- Escalates service issues, concerns, complaints and incorrectly created calls
- Meet daily and monthly performance objectives as outlined in our Standard Operating Procedure
Must be able to pass a minimum of 30 WPM. typing test, background and drug screen.
Diversified Sourcing Solutions is a national search firm that places top candidates with our top customers. We are an EEO Employer: Race, Color, Religion, National Origin, Sex, Disability, Age or any other classification protected by law.
